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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (373 reviews)

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4.95

Based on 373 reviews, last reviewed 1st Jun 2025

25300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

1 star

Latest highest rating:

5

I love the personal customer service. I have been saving for about ten years. Firstly, direct from my pay packet. But then I carried on once I changed jobs. It is so nice to deal with real... Read more Reviewed on: 1st June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews See your review

About this product

HEY Credit Union Savings reviews (373)

Review of the HEY Credit Union, Savings:

Excellent

Been with credit union for a while now, I save money throughout the year and helps with Christmas Reviewed on: 21st May 2025

Fantastic customer service

Very helpful friendly staff & always great customer service. Reviewed on: 27th May 2025

Saving while supporting local community

I love being able to save in a way that supports the local community in Hull and East Yorkshire and facilitates people being able to access financial services including savings and loans who otherwise might not be able to. Reviewed on: 27th May 2025

Can tell I'm a valued customer by their responses.

Have had some minor issues all created by me! They have resolved them very quickly and offer a personalised service second to none. Reviewed on: 27th May 2025

Fantastic customer service

Staff are always friendly and willing to help. Reviewed on: 27th May 2025

They have a local branch!

They have a local branch! All the big banks are closing theirs but you can actually go in to the credit union and deal with real people instead of AI chatbots! They’re friendly, professional and local. Reviewed on: 26th May 2025

Reassuring, ethical banking for Community Building

The information is very clear on the website and on the occassions I've phoned the customer service has been very welcoming, efficient and reassuring. Reviewed on: 26th May 2025

Staff are very helpful and professional.

Staff are very helpful and professional. Always ready to listen and advise. They are very knowledgeable about what services they offer and how they can help customers to save and get the best deals. Reviewed on: 26th May 2025

friendly, supportive and competative rates, ive been...

friendly, supportive and competative rates, ive been with HEY credit union for over 5 years and started saving with them through my employers recommendation,. its great to support a local credit union and the savings options they offer. Reviewed on: 25th May 2025

Great service

Great service—fuss-free deposits have helped me build a little savings pot! Communication is always quick and helpful whenever I’ve needed support. Highly recommend! Reviewed on: 25th May 2025

Easy saving system through my work and very easy wit...

Easy saving system through my work and very easy withdrawal system when I need to access money. No issues at all Reviewed on: 25th May 2025

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HEY Credit Union: Savings reviews

25300% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

HEY Credit Union Savings reviews (373)

Excellent

Fantastic customer service

Saving while supporting local community

Can tell I'm a valued customer by their responses.

Fantastic customer service

They have a local branch!

Reassuring, ethical banking for Community Building

Staff are very helpful and professional.

friendly, supportive and competative rates, ive been...

Great service

Easy saving system through my work and very easy wit...

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