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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (385 reviews)

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4.95

Based on 385 reviews, last reviewed 9th Jun 2025

26400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

1 star

Latest highest rating:

5

Absolutely amazing company with incredible customer... Absolutely amazing company with incredible customer service from start to finish. Reviewed on: 9th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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HEY Credit Union Savings reviews (385)

Review of the HEY Credit Union, Savings:

Going Above & Beyond

I have been a member of this Credit Union for over 10 years. I feel they empower those who would normally struggle to open a savings account in a none stigmatising way, and really target deprived areas to promote their services, particularly where door step loan sharks tend to prowl. The staff are extremely friendly and none-judgemental, always putting the customer first, whilst helping to solve any barriers to accessing funds. They strive to go above and beyond. Reviewed on: 4th June 2025

Easy to save by adding extra onto loan repayments.

I have been with hey hull for many years and I have always found it so easy to save money as I always make sure my loan repayments are extra so the extra amount goes into my savings account. I find it very easy to withdraw from my savings account now that I can transfer from my savings account to my bank account which is much easier than it was many years ago when you needed to go into the branch to withdraw the money. Things have only got better and better at hey hull. Reviewed on: 2nd June 2025

I love the personal customer service.

I have been saving for about ten years. Firstly, direct from my pay packet. But then I carried on once I changed jobs. It is so nice to deal with real people- excellent customer service. And to know that my money is doing good to help others. Reviewed on: 1st June 2025

HEY credit union

Been a customer for years and happy with their service Reviewed on: 31st May 2025

Top Notch

Great organisation which I would recommend to friends and family Reviewed on: 31st May 2025

Great service for all

Customer focused, professional and easy to access services. Reviewed on: 31st May 2025

10 yeears great servicee

Been with credit union for almost 10 years now. They deduct from my salary at source (it's got to the point I don't even miss it) and my money is readily available to withdraw online whenever I need it. Reviewed on: 30th May 2025

Joining bonus and quick payment of funds back at Chr...

Joining bonus and quick payment of funds back at Christmas time - just what was needed Reviewed on: 29th May 2025

Always polite conversation and no one raises their v...

Always polite conversation and no one raises their voice when I visit the credit union. My account is never discussed without the proper authorisation. Reviewed on: 28th May 2025

HEY Credit Union, who knew?

Brilliant service and support offered by Hull and ER Credit Union. I struggle to get in to the building due to real life pressure. I’m able to do all my business and banking with them online or over the phone. Staff are brilliant and always helpful. What’s more important never in a queue on the phone or on hold for having to listen to music. HEY CU pick up the phone every time and immediately. My business with them usually completed within a minute or two. I never part leaving disappointed or frustrated. They know me, my business and they are small enough as a union in which I feel I know them. They deserve all the plaudits and recognition that come their way. Another observation from when I’ve physically gone in the building to bank is that they invest in training their staff. They also believe in giving younger people opportunities in the work place and banking. Thus demonstrating their commitment to the long term aims, objectives and future of HEY Credit Union. Reviewed on: 28th May 2025

Easy to set up.

Easy to set up. Easy to see progress of my Christmas savings Reviewed on: 28th May 2025

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