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HEY Credit Union: Savings reviews

4.96
Based on 603 reviews, last reviewed 3rd Aug 2025
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025
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P B

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

HEY Credit Union Savings reviews (603)

Review of the HEY Credit Union, Savings:

Going Above & Beyond

5
I have been a member of this Credit Union for over 10 years. I feel they empower those who would normally struggle to open a savings account in a none stigmatising way, and really target deprived areas to promote their services, particularly where door step loan sharks tend to prowl. The staff are extremely friendly and none-judgemental, always putting the customer first, whilst helping to solve any barriers to accessing funds. They strive to go above and beyond. Reviewed on: 4th June 2025

Great place to bank

5
Great saving accounts friendly staff always helpful.Make sure the loans right for you and it fits what you need but also repayments you can afford over various time periods Reviewed on: 11th July 2025

HEY, to you too :)

5
After having spoken to Sally at Nunsthorpe Community Shop and her explaining the process of opening an account to me, it was quick and easy for me to do. Reviewed on: 11th July 2025

Friendly staff and straight forward online service.

5
Friendly staff and straight forward online service. Reviewed on: 11th July 2025

Saving via payroll

4
It is easy to save as deductions are taken direct from payroll. Reviewed on: 11th July 2025

Easy to set up

5
Employer signed up to the payroll service - very easy to join and set up Reviewed on: 11th July 2025

Always great service

5
I have always found it really easy to save with HEY Credit Union. The staff have always been really helpful when I have needed advice or help. Reviewed on: 10th July 2025

CU a union definitely worth joining!

5
Monthly debit, safely kept, Christmas spending made a lot easier. Telephone queries display excellent customer care and always helpful face to face Reviewed on: 10th July 2025

Best way to save.

5
The people I’ve spoken to are very caring and helpful. It’s only with HEY that I actually saved up. Reviewed on: 10th July 2025

HEY Savings

5
Credit Unions are Cooperatives, mutuals, owned by their members and providing ethical financial services. HEY Credit Union is an excellent example of this genre of saving and loan provider. Reviewed on: 10th July 2025

Good advice

5
Easy to use, always available, friendly staff and good customer service and advice Reviewed on: 10th July 2025

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