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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.96 (603 reviews)

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4.96

Based on 603 reviews, last reviewed 3rd Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

HEY Credit Union Savings reviews (603)

Review of the HEY Credit Union, Savings:

HEY Credit Union, who knew?

Brilliant service and support offered by Hull and ER Credit Union. I struggle to get in to the building due to real life pressure. I’m able to do all my business and banking with them online or over the phone. Staff are brilliant and always helpful. What’s more important never in a queue on the phone or on hold for having to listen to music. HEY CU pick up the phone every time and immediately. My business with them usually completed within a minute or two. I never part leaving disappointed or frustrated. They know me, my business and they are small enough as a union in which I feel I know them. They deserve all the plaudits and recognition that come their way. Another observation from when I’ve physically gone in the building to bank is that they invest in training their staff. They also believe in giving younger people opportunities in the work place and banking. Thus demonstrating their commitment to the long term aims, objectives and future of HEY Credit Union. Reviewed on: 28th May 2025

They always reply promptly either by phone or email.

They always reply promptly either by phone or email. Reviewed on: 9th July 2025

Easy access to my accounts.

Easy access to my accounts. Customer service is very good when I need to contact the credit union. The website is very easy to navigate and to understand with the information I require. Reviewed on: 9th July 2025

Friendly and helpful- a very good trustworthy service

Friendly and helpful- a very good trustworthy service Reviewed on: 9th July 2025

Great customer service, friendly, efficient and conv...

Great customer service, friendly, efficient and convenient in the town centre Reviewed on: 9th July 2025

Helpful and responsive

Very early member, when credit union was first established. Helpful and responsive service. Reviewed on: 9th July 2025

HEYCU great local team.

The team are all professional and friendly. They always able to answer my questions and offer advise. Reviewed on: 9th July 2025

Helped me manage my savings

My employer provided savings via my monthly salary direct from my pay. I have never really been a saver however this approach and the services the credit union helped me save for key events. Reviewed on: 9th July 2025

Excellent all round service

Easy to manage accounts. Very helpful staff. Website and digital platform easy to use. Reviewed on: 9th July 2025

Amazing bank

Very easy service and helpful staff Reviewed on: 9th July 2025

Tall trees from little acorns grow

I’ve been saving for many years, there at the outset. It has been beyond amazing to see what this has become. The staff is friendly and helpful - just great. They remember you and go out of their way to help when needed Reviewed on: 9th July 2025

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