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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.85 (1090 reviews)

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4.79

Based on 1,090 reviews, last reviewed 29th Sep 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

InsureandGo Travel insurance reviews (1090)

Review of the InsureandGo, Travel insurance:

Amazing

So easy to get cover for pre existing medical conditions which can be quite stressful and the service is fantastic Reviewed on: 7th August 2019

Fast and Straightforward

Used InsureandGo many times and able to purchase a policy and receive a certificate within minutes. Used the webchat a few times when I've needed to make alterations to my policy and always had problems resolved promptly. Reviewed on: 23rd July 2019

Pleasing experience

A stress free procedure when increasing out annual travel insurance from bronze to silver, thank you! Reviewed on: 23rd July 2019

Excellent service I.

When I spoke to the young lady and explain where I am going and what cover I had she instructed me to change to European cover instead of Worldwide cover cutting my premium in half.she completed everything for me Excellent service.Thank you. Reviewed on: 23rd July 2019

Always helpful, knowledgeable staff

We have been with InsureandGo for several years now and so far we have never had to claim, but I feel that it would be an easy and uncomplicated thing to do as the staff are always very helpful. Reviewed on: 23rd July 2019

Fast straight forward and efficient.

Arranged travel insurance day before our 2 week family holiday. Online form simple and I could get covered for pre existing medical conditions at a very competitive price. Very satisfied. Will use again. Reviewed on: 23rd July 2019

Fairly comprehensive cover for a reasonable price

Fairly comprehensive cover for a reasonable price. Covered more than most other policies that were similar money. Reviewed on: 23rd July 2019

Insurance is fun shocker!

The product was as advertised but I look forward to the emails they send. Name another company that manages that! Reviewed on: 23rd July 2019

Good product

Good value insurance, great customer service Reviewed on: 23rd July 2019

insureandgo

good cover at sensible prices a range of products for all your needs Reviewed on: 23rd July 2019

Travel Savior

I travelled to Romania for a wedding and got my insurance with Insure and Go. When out there, I never imagined I would meet the love of my life there! Wanting to extend my holiday and stay longer to spend time with him, insure and go made the process of extending my stay seamless. They even managed to find me suitable flight from Craiova - from which flights are hard to come by and definitely not regular. The customer service was exceptional and in credibly helpful and detailed with their options whilst remaining clear! I have used them several times beyond this encounter and always recommend them to friends and family! Reviewed on: 23rd July 2019

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