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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.85 (1090 reviews)

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4.79

Based on 1,090 reviews, last reviewed 29th Sep 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1090)

Travel insurance

I have a heart problems and diabetes plus high blood pressure and high cholesterol I'm on quite a few tablets and yet insurerandgo gave the most affordable and maximum cover for me, it even included repatriation should the worst happen, i couldn't believe how affordable it was. I have recommended them to my friends and family and they too have been very impressed. Thank you very much for reading this. Kind Regards Matthew Thompson Reviewed on: 21st July 2019

Fast and hassle free payout

Had to cancel cruise at the very last minute, my wife took ill the day we were due to travel down to Southampton to board vessel, cost of cruise £4k+. Worried about making claim on insurance, bad experience with another company on a car insurance claim. Contacted InsureandGo who delegated a personal adviser to handle the claim. This lady was both friendly and professional, she guided us thought the procedure and quickly sent us the forms (via email). These were completed by us and our doctor, returned via email. I could not believe how quickly they settle our claim and we received our agreed payout within a matter of days, stress free. Can highly recommend this company based on our experience. Reviewed on: 21st July 2019

Straightforward pricing and easy to deal with

I've been using Insureandgo for my travel insurance for years, and I've always found them to be transparent in the pricing and easy to deal with. Couldn't hope for more than that! Reviewed on: 21st July 2019

Reasonably priced, good cover.

We have the silver package for travel insurance, easy to contact and ask InsureandGo for advice. Renewal is fairly smooth too. Not had to make any claims as of yet so cannot comment on that side of things. Would and already have recommended to family. Reviewed on: 21st July 2019

Easy Booking and Comprehensive Insurance

I have used InsureandGo for many years. I find their products competitive and comprehensive. Reviewed on: 21st July 2019

Everything catered for & pleasant

Always use & enjoy tailor making what cover needed. Credit card Cover details brilliant go-to, to store with passport. Never any fuss with insureandgo. I pretty much got my family to use & ex on USA trip. Reviewed on: 21st July 2019

Easy to set up

Travel insurance was easy to set up at the level required using the website which was user friendly and simple to navigate. When I needed to add an additional user on my policy, I had to call a customer service adviser, who was wel-informed, helpful, and friendly. Reviewed on: 21st July 2019

Insureandgo

Pure excellence. Very easy and quick. Very reliable. All round excellent service Reviewed on: 21st July 2019

Single trip

Good choice and easy peasey to use and v reasonable price Reviewed on: 21st July 2019

Responsive Travel Insurance Company

InsureandGo were very responsive given my short notice for a travel insurance quote, so for customer service they were very effective; the price appeared fair also, and the term of coverage for one year was value for money I felt. Reviewed on: 21st July 2019

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