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InsureandGo: Travel insurance reviews

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4.80
Based on 1,089 reviews, last reviewed 13th Jun 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024
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[email protected]

Latest lowest rating:

1

Won’t use again I have used this company for the past two years but will not be renewing my policy. I informed them l would be having a medical procedure prior to tak... Read more Reviewed on: 13th June 2025
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Hilary
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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1089)

Fast and hassle free payout

5
Had to cancel cruise at the very last minute, my wife took ill the day we were due to travel down to Southampton to board vessel, cost of cruise £4k+. Worried about making claim on insurance, bad experience with another company on a car insurance claim. Contacted InsureandGo who delegated a personal adviser to handle the claim. This lady was both friendly and professional, she guided us thought the procedure and quickly sent us the forms (via email). These were completed by us and our doctor, returned via email. I could not believe how quickly they settle our claim and we received our agreed payout within a matter of days, stress free. Can highly recommend this company based on our experience. Reviewed on: 21st July 2019
mc1951uk's avatar
mc1951uk

Straightforward pricing and easy to deal with

5
I've been using Insureandgo for my travel insurance for years, and I've always found them to be transparent in the pricing and easy to deal with. Couldn't hope for more than that! Reviewed on: 21st July 2019
Zac's avatar
Zac

Reasonably priced, good cover.

4
We have the silver package for travel insurance, easy to contact and ask InsureandGo for advice. Renewal is fairly smooth too. Not had to make any claims as of yet so cannot comment on that side of things. Would and already have recommended to family. Reviewed on: 21st July 2019
Shaneil Patel's avatar
Shaneil Patel

Easy Booking and Comprehensive Insurance

5
I have used InsureandGo for many years. I find their products competitive and comprehensive. Reviewed on: 21st July 2019
paul kemp's avatar
paul kemp

Everything catered for & pleasant

5
Always use & enjoy tailor making what cover needed. Credit card Cover details brilliant go-to, to store with passport. Never any fuss with insureandgo. I pretty much got my family to use & ex on USA trip. Reviewed on: 21st July 2019
Winston Clark's avatar
Winston Clark

Easy to set up

5
Travel insurance was easy to set up at the level required using the website which was user friendly and simple to navigate. When I needed to add an additional user on my policy, I had to call a customer service adviser, who was wel-informed, helpful, and friendly. Reviewed on: 21st July 2019
Shahajahan Ali's avatar
Shahajahan Ali

Insureandgo

5
Pure excellence. Very easy and quick. Very reliable. All round excellent service Reviewed on: 21st July 2019
Thomas Judd's avatar
Thomas Judd

Single trip

5
Good choice and easy peasey to use and v reasonable price Reviewed on: 21st July 2019
Kerry's avatar
Kerry

Responsive Travel Insurance Company

5
InsureandGo were very responsive given my short notice for a travel insurance quote, so for customer service they were very effective; the price appeared fair also, and the term of coverage for one year was value for money I felt. Reviewed on: 21st July 2019
Risto Harma's avatar
Risto Harma

Peace of mind

5
Good to know that someone has you covered so that you can relax and enjoy your holiday! Reviewed on: 21st July 2019
Angela 's avatar
Angela

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