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Kroo: Current Account reviews

Name: Current Account
Rating: 4.89 (4054 reviews)

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4.90

Based on 4,054 reviews, last reviewed 23rd Nov 2024

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Great interest rate Great interest rate. Easy-access and unlimited withdrawals. Simple app and responsive customer service. Reviewed on: 31st August 2024

Latest lowest rating:

1

Holding People’s Money Hostage After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my exp... Read more Reviewed on: 23rd November 2024

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current Account reviews (4054)

Review of the Kroo, Current Account:

AVOID, AVOID, AVOID

Do not use this bank, I repeat do not use this bank. Aside from the poor non existent customer service and complaints team. They will suspend your account for no reason, request bank information from your other bank (one of my other banks which I provided them has been suspiciously blocked and I have no access), the team who does review are not customer facing, I have had no access to my money since 1st Aug. I’m not allowed to close my account whilst this review is ongoing, so essentially they are holding my money hostage. I’m not only one that they have done this to, check out their TrustPilot for more experiences like mine and also check out this employee review as it seems like they are not following the correct guidelines and wonder if the FOS, FCA and other regulatory bodies are aware of it https://www.glassdoor.co.uk/Reviews/Employee-Review-Kroo-United-Kingdom-RVW80841314.htm. If I could give a 0, I would. Save your money & mental stress and avoid this bank. Reviewed on: 26th August 2024

Kroo Current Account

I have been with kroo over 1 year now brilliant company v Reviewed on: 12th April 2024

Get bank love the interest rate and now the pots add...

Get bank love the interest rate and now the pots added even better Reviewed on: 12th April 2024

A fun way to bank.

So simple to set up, so simple to use, excellent safeguards in place, and I'm earning a fair rate of interest. I love the pots to save for different things. Reviewed on: 12th April 2024

Nightmare

Opening the current account was difficult and time consuming. Asking for too much identity proof and address verification and even a video in real time and they still come back and say they cannot verify my identity. Thien it comes to title. I have been a Captain for over 40 years but Kroo does not have the ability to add that is just ridiculous. When they finally inform me that it has all been done and . I left it as that and all my this verification drained me and my enthusiasm just depleted Reviewed on: 12th April 2024

Best online bank, they give you interest and no hass...

Best online bank, they give you interest and no hassle or complaints about your money unlike other online banks Reviewed on: 12th April 2024

The app is easy to use and checks on the account are...

The app is easy to use and checks on the account are quick and up yo dste Reviewed on: 12th April 2024

Had a few issues with the App to begin with but all...

Had a few issues with the App to begin with but all working well since Reviewed on: 12th April 2024

Superb Bank and very nice experience

Superb Bank and very nice experience Reviewed on: 12th April 2024

Easy setup.

Easy setup. Easy access. Great customer service. Great saving rates. Reviewed on: 12th April 2024

I am satisfied, I have had no problems, I am...

I am satisfied, I have had no problems, I am satisfied Reviewed on: 12th April 2024

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