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Kroo: Current account reviews

Name: Current account
Rating: 4.87 (4842 reviews)

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4.87

Based on 4,842 reviews, last reviewed 24th Mar 2026

70000% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good customer service I recently had to change my e-mail address and the support person was helpful, professional and polite and helped me to do this efficiently and withou... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Avoid. Poor, slow customer service I reported a potentially fraudulent use of my debit card and froze my card before the payment had gone through. I flagged this up with Kroo who actua... Read more Reviewed on: 18th March 2026

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current account reviews (4842)

Review of the Kroo, Current account:

Excellent account, very good App and they seem to be...

Excellent account, very good App and they seem to be reactive to missing features that they then address and include, i.e. Saving Pots. Great Interest rates for positive balance in my current account, Excellent overdraft fees when compared to the aging 'mature banks' that effectively rip customers off.. The app works well and features are comprehensive. Reviewed on: 18th March 2024

Great rates!

Need a loan at a better rate and kroo beat mybold loan by a landslide. Reviewed on: 23rd February 2024

Joined kroo a few months ago and what a bank.

Joined kroo a few months ago and what a bank. The current account is amazing, the AER rate they provide is one of the best, also the app is brilliant. Reviewed on: 23rd February 2024

Using Kroo as my main account now.

Using Kroo as my main account now. Think it's very simple to use and customer service is spot on. Hoping they launch more features akin to Starling and Monzo i.e. virtual cards and paying bills directly from a pot but all in all great experience so far. Reviewed on: 23rd February 2024

great, easy to use app.

great, easy to use app. Even better now with savings pots Reviewed on: 23rd February 2024

A very efficient helpdesk

I had a rejected PIN issue and their helpdesk was very efficient at solving the issue Reviewed on: 23rd February 2024

Amazing journey so far on Kroo.

Amazing journey so far on Kroo. Seamless and thorough onboarding process. The new addition of pots to the mob app and the competitive interest rate on the account is worth shouting about. Helps encourage positive habits like savings with the finance novice. Allows for budgeting long and short term. I love my Kroo account! Reviewed on: 23rd February 2024

I've never had a problem

I've never had a problem to there customer service is extremely understanding Reviewed on: 23rd February 2024

They didnt pay my referral bonus even though i did e...

They didnt pay my referral bonus even though i did everything rightly Reviewed on: 23rd February 2024

Simple, friendly, easy to use - I haven't had it for...

Simple, friendly, easy to use - I haven't had it for that long yet but theey seeem like good people. I have poor credit so I'm hoping I'll be able to use more of the features in the future. Reviewed on: 23rd February 2024

Excellent interest rate and customer service

The rate of interest on the current account is excellent, and the app is easy to use and very intuitive Reviewed on: 23rd February 2024

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