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Kroo: Current account reviews

Name: Current account
Rating: 4.87 (4840 reviews)

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4.87

Based on 4,840 reviews, last reviewed 24th Mar 2026

69800% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experiences Been using the app for a few years now and have had nothing but good experiences Reviewed on: 24th March 2026

Latest lowest rating:

1

Avoid. Poor, slow customer service I reported a potentially fraudulent use of my debit card and froze my card before the payment had gone through. I flagged this up with Kroo who actua... Read more Reviewed on: 18th March 2026

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current account reviews (4840)

Review of the Kroo, Current account:

Excellent and simple to use.

Excellent and simple to use. Very good value. Will and have recommended Reviewed on: 28th March 2024

Using Kroo as my main account now.

Using Kroo as my main account now. Think it's very simple to use and customer service is spot on. Hoping they launch more features akin to Starling and Monzo i.e. virtual cards and paying bills directly from a pot but all in all great experience so far. Reviewed on: 23rd February 2024

great, easy to use app.

great, easy to use app. Even better now with savings pots Reviewed on: 23rd February 2024

A very efficient helpdesk

I had a rejected PIN issue and their helpdesk was very efficient at solving the issue Reviewed on: 23rd February 2024

Amazing journey so far on Kroo.

Amazing journey so far on Kroo. Seamless and thorough onboarding process. The new addition of pots to the mob app and the competitive interest rate on the account is worth shouting about. Helps encourage positive habits like savings with the finance novice. Allows for budgeting long and short term. I love my Kroo account! Reviewed on: 23rd February 2024

I've never had a problem

I've never had a problem to there customer service is extremely understanding Reviewed on: 23rd February 2024

They didnt pay my referral bonus even though i did e...

They didnt pay my referral bonus even though i did everything rightly Reviewed on: 23rd February 2024

Simple, friendly, easy to use - I haven't had it for...

Simple, friendly, easy to use - I haven't had it for that long yet but theey seeem like good people. I have poor credit so I'm hoping I'll be able to use more of the features in the future. Reviewed on: 23rd February 2024

Excellent interest rate and customer service

The rate of interest on the current account is excellent, and the app is easy to use and very intuitive Reviewed on: 23rd February 2024

Excellent

My first time using banking in this manner. A great experience. No looking back for me. Thank you Kroo. Reviewed on: 23rd February 2024

Easy, intuitive banking - great spending tracking

Easy to use app, really simple to understand customer service chat box. The rate of interest is excellent and the spending tracking functionality is really useful for me to track my budgets and compare the spend to previous months to know if I'm on track. Really important in this difficult economic climate. Reviewed on: 23rd February 2024

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