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Kroo: Current Account reviews

Name: Current Account
Rating: 4.89 (4054 reviews)

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4.89

Based on 4,054 reviews, last reviewed 23rd Nov 2024

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Great interest rate Great interest rate. Easy-access and unlimited withdrawals. Simple app and responsive customer service. Reviewed on: 31st August 2024

Latest lowest rating:

1

Holding People’s Money Hostage After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my exp... Read more Reviewed on: 23rd November 2024

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current Account reviews (4054)

Review of the Kroo, Current Account:

AVOID, AVOID, AVOID

Do not use this bank, I repeat do not use this bank. Aside from the poor non existent customer service and complaints team. They will suspend your account for no reason, request bank information from your other bank (one of my other banks which I provided them has been suspiciously blocked and I have no access), the team who does review are not customer facing, I have had no access to my money since 1st Aug. I’m not allowed to close my account whilst this review is ongoing, so essentially they are holding my money hostage. I’m not only one that they have done this to, check out their TrustPilot for more experiences like mine and also check out this employee review as it seems like they are not following the correct guidelines and wonder if the FOS, FCA and other regulatory bodies are aware of it https://www.glassdoor.co.uk/Reviews/Employee-Review-Kroo-United-Kingdom-RVW80841314.htm. If I could give a 0, I would. Save your money & mental stress and avoid this bank. Reviewed on: 26th August 2024

Satisfied saver

No issues so far but I've only just used account for saving so far. Reviewed on: 13th April 2024

Recently took out a Krio account.

Recently took out a Krio account. It was a seemless transaction.very happy Reviewed on: 13th April 2024

No comolaints.

No comolaints. Great account and bank. Reviewed on: 13th April 2024

The kind of bank that looks after you.

The kind of bank that looks after you. Reviewed on: 13th April 2024

Good and ecxcellent service very covinuent and easy

Good and ecxcellent service very covinuent and easy Reviewed on: 13th April 2024

Perfect bank

Perfect bank, better interest rate than other banks and less paperwork Reviewed on: 13th April 2024

Fast friendly backup.

Fast friendly backup. Not instant but once they answer they follow up until you are sorted. Reviewed on: 13th April 2024

Kroo Bank app is very convenient to use.

Kroo Bank app is very convenient to use. Additionally it’s offering lucrative interest rate 4.35% for savings as well. Highly recommend to everyone. Reviewed on: 13th April 2024

Great app, great interest rates great banking experi...

Great app, great interest rates great banking experience overall! Already recommended to friends and family! Reviewed on: 13th April 2024

Missing Information!

I closed my account due to particular reasons, only to find out I cannot open another one!! There was nothing about this in the Ts&Cs Reviewed on: 13th April 2024

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