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Kroo: App reviews

Name: App
Rating: 4.91 (2510 reviews)

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4.91

Based on 2,510 reviews, last reviewed 25th Jan 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Clear & simple to use App App is clear and easy to use without the 'corporate' feel of other banking apps. Customer service has been excellent whenever I've needed to contact t... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026

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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo App reviews (2510)

Review of the Kroo, App:

Best rate for a personal loan, however there are stu...

Best rate for a personal loan, however there are stumbling blocks when trying to make overpayments, there is no capability to make the payment yourself, you have to go through customer service which can take some time to respond. Not efficient but still the best loan terms and transparent with their services and fees Reviewed on: 24th May 2024

I use this app on a daily basis and I can say that i...

I use this app on a daily basis and I can say that it is excellent. Reviewed on: 14th April 2024

Excellent

I had Kroo bank for few months now and I wish I knew before, is just excellent bank, customer’s service and great app. Reviewed on: 14th April 2024

Navigation on the app is easy

Everything is easy too navigate around the app Reviewed on: 14th April 2024

Easy to set up, easy to use.

Easy to set up, easy to use. Banking as it should be. Reviewed on: 14th April 2024

Kroo bank is brilliant

The interest rate is brilliant. The money is easy to transfer when needed too. Reviewed on: 14th April 2024

Easy to use, friendly customer services

Easy to use, friendly customer services Reviewed on: 14th April 2024

The fact there’s on fx fee, and the use of use of th...

The fact there’s on fx fee, and the use of use of the all makes using it a lot smooth. Reviewed on: 14th April 2024

Great Bank.

Great Bank. Easy to deal with using the APP. Reviewed on: 14th April 2024

The App works well ...

The App works well even from abroad when I am travelling. It is very quick and comfortable to use. Reviewed on: 14th April 2024

I has been using KROO for a while and I think is the...

I has been using KROO for a while and I think is the best among the best. I recently had a positive experience with my bank. Their customer service team was incredibly helpful when I had an issue with a transaction. I really love it when using it. Reviewed on: 14th April 2024

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