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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Simply the best hands down

5
Just exceptional, thank you for all your good work! Reviewed on: 1st October 2022
Gabriele 's avatar
Gabriele

Simple affordable and fair

5
Cool brand great value excellent communication Reviewed on: 1st October 2022
Sarah Hepworth-Hurst's avatar
Sarah Hepworth-Hurst

Good people, clear communication, solid values

5
The ethos and approach of the team at Laka makes me a loyal customer. Their communication style is excellent and I happily recommend them to friends and colleagues Reviewed on: 1st October 2022
alex laurie's avatar
alex laurie

Above all else

5
Efficient, trust worthy and does what it promises Reviewed on: 1st October 2022
Ayodeji Okanlawon's avatar
Ayodeji Okanlawon

Transparent insurance

5
Easy and transparent insurers. Monthly reviews on where the money is going and always has the cyclists interest in mind. Reviewed on: 1st October 2022
Alice's avatar
Alice

laka provide best customer service

3
laka provide better quality services Reviewed on: 1st October 2022
Muhsin Panakkkal's avatar
Muhsin Panakkkal

Fantastic service.

5
Super quick payment, sorted everything immediately. Reviewed on: 1st October 2022
David's avatar
David

Just an amazing service

5
Made a claim after an accident, the claim process was very easy (all online), I had a response within 2 working days, the instructions required for assessment were very clear, and was paid within 1 day of submitting all my documents. So friendly, very easy to work with, I feel very relieved knowing I have Laka to support me if anything goes wrong Reviewed on: 1st October 2022
Jay Finikin's avatar
Jay Finikin

Changed my perception of insurance companies

5
So convenient, affordable, and amazing customer service and transparency! Reviewed on: 1st October 2022
Laura Leman's avatar
Laura Leman

Cheap, straightforward, community-vibes insurance!

5
Super easy to sign up and to change your information, love the transparency about how much is spent on claims and how that affects my monthly bill. Bonus that its a collective endeavour! Reviewed on: 1st October 2022
Toby Strudwick's avatar
Toby Strudwick

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