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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

10/10

5
Insurance done right. Transparent pricing, progressive culture and doing their bit for the planet as well Reviewed on: 6th September 2022
Andy's avatar
Andy

5 in a row

5
Top notch team delivering top notch products. They thoroughly deserve their fifth accolade in a row. Reviewed on: 5th September 2022
Nathan Benitez's avatar
Nathan Benitez

Brilliant!!

5
Can’t fault laka, when I needed to claim they made the process super easy and very quick. Reviewed on: 5th September 2022
Penny's avatar
Penny

Like no other company!

5
You ca really tell that behind the website there are people who cycle. From the quick responses even on bank holidays. The reassurance and clear communication from the team. From little things like covering water bottles to covering issues to get you back on the road safety. I have nothing terrible to say and have recommended them. They are extortionate and very fair. Nice job humans. What Insurence should be about ! One happy cyclist. Reviewed on: 5th September 2022
S's avatar
S

Simply the best

5
No hassle, straight forward, reliable, spot on. Reviewed on: 5th September 2022
Sascha Hetschko's avatar
Sascha Hetschko

Highly recommend them!

5
Best company I've ever dealt with Reviewed on: 5th September 2022
Elena Hido's avatar
Elena Hido

Best claims experience ever!

5
The insurance company that works for you, not against! Reviewed on: 5th September 2022
Joost Klarenbeek's avatar
Joost Klarenbeek

Friendly and timely customer service

5
I have unfortunately had to use the service of Laka a few times over the past couple of years and each time the team has been incredibly helpful in getting me back on the road as quickly as possible! If you're looking for the most reliable cycling insurance, these are your guys! Reviewed on: 5th September 2022
Tom Fee's avatar
Tom Fee

Fast, reliable & customer focused

5
Everything you want & need from an insurance when you need them the most, fast, friendly, reliable & customer focused company. Can’t fault them. Reviewed on: 5th September 2022
Jim B1980's avatar
Jim B1980

Excellent service, incredibly fast claims handling

5
Laka exceed expectations every time. Superb handling of claims and super friendly. Claims always dealt with in a matter of days Reviewed on: 5th September 2022
Sophie's avatar
Sophie

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