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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,464 reviews, last reviewed 5th Sep 2025
11100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Super insurer Laka have always been fast and effective when handling my claims! Reviewed on: 5th September 2025
Tom V's avatar
Tom V

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2464)

Excellent customer service

5
Always very helpful whenever I contact them. Reviewed on: 1st August 2022
Rayhorler@gmail.com's avatar
[email protected]

Fair and easy

5
A great model for insurance. I’ve submitted one claim and the team were friendly and helpful. Great cover for a really fair price. Reviewed on: 1st August 2022
Lizzi Elton-Walters's avatar
Lizzi Elton-Walters

Leading the way for future insurance!

5
Finally a insurer that’s on your side! Never had an issue with Laka, makes me confident my beloved bike is insured with them. Reviewed on: 1st August 2022
Jonas's avatar
Jonas

Insurance on your side

5
Monthly statements track trends and explain payments with clarity and openness. Reviewed on: 1st August 2022
frailrigging 's avatar
frailrigging

Made for cyclists

5
Laka is run by cyclists for cyclists. I've had to claim twice since I've been with them, once after a crash and the other after bike theft, both times Laka seemed to genuinely share my sense of sadness like only bike people could. It feels rubbish getting a bike stolen, probably worse than the road rash from crashing! Laka made replacing the bike as seamless as possible, with a kindness and understanding that sets them apart from the rest of the field. Reviewed on: 1st August 2022
Andy Wilkinson's avatar
Andy Wilkinson

Laka is the best!

5
Always positive, informative and provides comprehensive insurance which means my bikes are safe. Bikes are my life and I trust Laka with them. Reviewed on: 1st August 2022
Hannah's avatar
Hannah

Great insurance with all the feels

5
Not only is this great cycle insurance but the business model means that you are directly invested in the organisation. Insurance that makes you part of the community. Just wonderful. Reviewed on: 1st August 2022
Ken Matthews's avatar
Ken Matthews

The non dystopian insurance company

4
It refreshing to see an insurance company, practicing a level of transparency, supporting the industry (Cycling teams and sponsorships) and passing the savings of a low claim month onto the customer. All this being said it is still one of the more expensive ways to insure your kit. It would also be nice to opt in and out of supporting causes, like a cycling team etc. Reviewed on: 1st August 2022
J Pad's avatar
J Pad

The very best

5
Amazing service. So helpful when someone decided to steal my handlebars. I didn't think I would ever love an insurance company but these guys are the best. I think my friends are now pretty bored of hearing me rave about them all the time. 100/10 would insurance again. Reviewed on: 1st August 2022
Carys Thomas's avatar
Carys Thomas

So good

5
Honest, transparent and fair insurance Reviewed on: 1st August 2022
Megha Chaturvedi's avatar
Megha Chaturvedi

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