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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Laka is the only insurer who is pleased to pay out when you need them

5
I love the Laka model because when things go t**s up, they're there by your side. Reviewed on: 9th August 2022
Tim Tamimi's avatar
Tim Tamimi

Honest & fair pricing. Excellent customer service.

5
Easy to onboard. I have direct contact with my account manager who responds to emails and takes calls. Reviewed on: 9th August 2022
Farah Asemi's avatar
Farah Asemi

Excellent Service

5
Full suport with zero hassle for my stolen gear. Laka was prompt and solicitous with my enquires, claim support and costumer service. I am beyond happy for choosing Laka as my insurance. Reviewed on: 8th August 2022
Mari's avatar
Mari

CUTE, FRIENDLY AND COMMUNITY

5
So rare for insurance companies to actually care about their community besides profit. Laka is like a big fat hug to your bike. Reviewed on: 8th August 2022
lily vetch's avatar
lily vetch

Being insured with Laka has been easy, reassuring.....almost enjoyable!

5
Really good phone communication with Peter, and Ollie. I've been delighted with the level of personal care. It's deeply appreciated to know I can just pick up a phone, and resolve problems.... Reviewed on: 8th August 2022
Ben Halsall 's avatar
Ben Halsall

Great and reliable

5
LAKA is trustworthy, reliable and it does exactly what it says. Reviewed on: 8th August 2022
TECLETE's avatar
TECLETE

Easy to use and good service

5
Support staff always on hand to help Reviewed on: 8th August 2022
Daniel Crossley's avatar
Daniel Crossley

Quick and easy

5
2 crashes this year and both times Laka stepped up and helped replace equipment quickly and easily; a pleasure to deal with. Reviewed on: 8th August 2022
Simon Runton's avatar
Simon Runton

Simple and Helpful Provider

5
Quick to receive quotes with clear payments Reviewed on: 8th August 2022
Phil Hubbard's avatar
Phil Hubbard

Simply the best insurance product ever

5
Laka are truly awesome. They've helped me personally when I crashed my bike and damaged my helmet. Their team was swift to help and I had the money in my account within 48hrs. I felt listened to and it was a pleasure dealing with real cycling folk who understand the needs of cyclists. Secondly the model is genius. I love the flexibility and being able to manage my cover within the Laka app. I also like the idea that I'm helping out other cyclists like me each month. It's super clever and means more than just a random insurance company on the other end of the phone. Reviewed on: 8th August 2022
Joe's avatar
Joe

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