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Laka: Cycle Insurance reviews

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4.95
Based on 2,453 reviews, last reviewed 17th Aug 2025
10000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

easy, flexible, communal- seems genuinely by cyclist... easy, flexible, communal- seems genuinely by cyclists for cyclists Reviewed on: 17th August 2025
oliver wong's avatar
oliver wong

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2453)

Amazing service with real customer understanding

5
This is a company that actually understands its customers and has a service model designed to totally meet their needs. Reviewed on: 8th October 2021
Simon OConnor's avatar
Simon OConnor

Simple and clear

5
What they do and don't cover is made very clear at each level, and the monthly breakdown of where your money is going feels reassuring. Reviewed on: 8th October 2021
cyclojoe's avatar
cyclojoe

A new paradigm in Insurance

5
Such well thought out and well implemented policy and business model. I only wish this model would be extended to other types of insurance, under a different brand/pool of funds. Reviewed on: 8th October 2021
Thisisnot Matthew's avatar
Thisisnot Matthew

Great service at a great price

5
Low monthly payments, great service. Reliable Reviewed on: 8th October 2021
Barbara's avatar
Barbara

Thoroughly recommended insurance

5
I have recommended Laka to loads of my friends for simple smart insurance where they actually care about you and your bike and simply want to get you back on the road as soon as they can. Reviewed on: 8th October 2021
Mark Sheldrake's avatar
Mark Sheldrake

Just amazing!

5
I can't fault them. The whole process is incredibly simple, and it so easy to update the value and add additions to the policy as well. Reviewed on: 8th October 2021
Steph Clutterbuck's avatar
Steph Clutterbuck

Really helpful with inexperienced

5
My first insured bike. Laka were really helpful. With valuations etc. Reviewed on: 8th October 2021
Philippa Wallington's avatar
Philippa Wallington

Finally a transparent insurance!

5
I’ve been insured with Laka for a couple if years for my e-cargo bike and they’ve been great: quick and accessible customer service and helpful to get you back on the road after a breakdown. But more importantly, they are transparent in their pricing and create a welcoming cycling community! This is insurance 2.0 . Reviewed on: 8th October 2021
Sieske's avatar
Sieske

Great customer experience

5
Laka really take care of their customers Reviewed on: 8th October 2021
Sam's avatar
Sam

Simple and affordable!

5
Makes things really easy for me. Reviewed on: 8th October 2021
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Jae

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