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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Excellent way to insure

5
Really lovely customer service. Laka is such an innovative way to insure your bike, I wish they were all like this! Reviewed on: 2nd August 2022
Ellie's avatar
Ellie

Best cycle insurance

5
Couldn’t ask for a better company for members of a Collective. Low monthly cost and the monthly statement is always informative. Keep up the good work! Reviewed on: 2nd August 2022
Glenn Murray's avatar
Glenn Murray

So far so good

5
Never had to ask anything from them (luckily) but a friend needed sole bike replacement parts and he was well taken care, so looks like they do a pretty nice job. Reviewed on: 2nd August 2022
Eric matern's avatar
Eric matern

Amazing

5
Perfect service, great and easy to set up. Reviewed on: 2nd August 2022
Adam Araujo's avatar
Adam Araujo

Great customer service

5
The customer service team are super responsive and are able to answer all my questions about my claim. I feel at ease that my bike will be sorted and that's one less thing to worry about! Reviewed on: 2nd August 2022
Anthony Tsoi's avatar
Anthony Tsoi

Fantastic

5
Extremely easy to set up, extremely transparent and clear communication! Reviewed on: 2nd August 2022
Will Newland's avatar
Will Newland

Laka is excellent!

5
Excellent customer service; easy to deal with; great value Reviewed on: 2nd August 2022
Graham Francis's avatar
Graham Francis

No quibble insurance

5
Made two successful claims through laka. One for crash damage and another for theft. Both times very easy and quick with no quibble from their end. Reviewed on: 2nd August 2022
Thomas95's avatar
Thomas95

The best if you cycle

5
Easy to use and super friendly staff. They make insurance simple and easy! Reviewed on: 2nd August 2022
Cam McDougall's avatar
Cam McDougall

Good service

4
Generally good and responsive service. Have been a bit less responsive recently and really struggled to get answers to a few questions, and on a couple of occasions the information provided was incorrect but otherwise helpful, friendly and responsive Reviewed on: 2nd August 2022
Jane's avatar
Jane

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