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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

People centred insurance

5
Laka are a great people centred company. Honest, transparent, understanding and easy to deal with. A great antidote to the usual insurance nonsense. I love their approach and would recommend them to anyone! Reviewed on: 2nd August 2022
Jonathan Lamin's avatar
Jonathan Lamin

Insurance where they actually want to help!

5
Simply put, I feel confident that Laka will help me if my bike or parts are damaged. Reviewed on: 2nd August 2022
B's avatar
B

Very easy, good service and low prices

5
LAKA, met them on Instagram, easy to register, great communication with the staff……. transparent about the costs. Reviewed on: 2nd August 2022
Jeroen Slagter's avatar
Jeroen Slagter

Friendly, Fast & Fair

5
Have never experienced such a smooth and human insurance experience - I knew the claims process was so easy and fair that having my bike seat stolen wasn't even that bad! Reviewed on: 2nd August 2022
Joseph Marriott's avatar
Joseph Marriott

Insurance by cyclists for cyclists

5
Flexible insurance to cover your needs Reviewed on: 2nd August 2022
Justine's avatar
Justine

Great cycling insurance

5
I’ve been insured with Laka for a year and am very happy with their transparency, their Laka Club and their overall service. Reviewed on: 2nd August 2022
J D 's avatar
J D

Always top service from actual humans

5
My bike was part stolen very shortly after getting insurance and Laka were good as gold, helping to get me back on the road. I had correspondence with a rep assigned to my case who was friendly and had a personality! I think other companies forget it's okay to be a human and have a little joke here and there instead of being a robot. Keep it up Laka! Reviewed on: 2nd August 2022
Frankie A's avatar
Frankie A

easy to setup

5
So easy to set up and adjust is things, change or add more to cover new kit or tech Reviewed on: 2nd August 2022
adam brown's avatar
adam brown

Great company ethos

5
So far so good, good vibes, like the fluctuating payments and breakdowns, seems great!!! Reviewed on: 2nd August 2022
Mandy's avatar
Mandy

Only for those who like clarity and quick responses

5
Laka is simple, clear, and provides comprehensive cover. Making a claim was straightforward and quick. Highly recommended for peace of mind! Reviewed on: 2nd August 2022
Raymond Wong's avatar
Raymond Wong

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