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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
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Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

An honest insurance company

5
Never had to make a claim but all my gear is insuranced through them. All the legal stuff is easy to read and no hidden in masses of text and complicafed legal jargon. Reviewed on: 1st August 2022
James DONNACHIE's avatar
James DONNACHIE

Professional and friendly service

5
I've been with Laka for 2 years now and have both bikes insured with them, I really like the concept of how it works and that everyone is contributing for each other. I find the monthly updates very reassuring and feel confident in the service being provided. I would thoroughly recommend them to others. Reviewed on: 1st August 2022
Kate Moffett 's avatar
Kate Moffett

Fantastic idea

5
Laka Insurance is a fantastic new structure for Insurance. In addition the customer services and the level of service you receive when needing to claim is extremely high. Reviewed on: 1st August 2022
Ollie Booth's avatar
Ollie Booth

Excellent no fuss service

5
Helpful staff, easy to use website and good value. What's not to like. Reviewed on: 1st August 2022
Jerzy's avatar
Jerzy

Amazing and efficient

5
Quick and helpful. Laka sorted out my claim in record time and ensured I had a bike to ride whilst mine was at the mechanic. Reviewed on: 1st August 2022
Jade's avatar
Jade

Quality modern insurance that is easy

5
Laker made it easy for me to suspend my insurance during a protracted period of being unwell, and just as easy to restart when I started riding again. The cover is excellent and you get crystal clear stats on your payments. What is not to like? Reviewed on: 1st August 2022
GeoffW's avatar
GeoffW

Absolute best

5
Laka way of functioning aligns customers incentive with insurer insensitives. Service is excellent. Reviewed on: 1st August 2022
Tanguy Lienart's avatar
Tanguy Lienart

simply the most joyful insurance ever

5
super clear, super friendly, very responsive to queries, I've not made a claim but friends who have have been very happy with the experience. Laka gives insurance a better image! Reviewed on: 1st August 2022
Adam's avatar
Adam

Brilliant company

5
Laka are a fantastic company - quick to pay out and a company that seems to really care, and know about bikes. Reviewed on: 1st August 2022
Ethan Howard's avatar
Ethan Howard

Outstanding customer service, great cover

5
I always have piece of mind when it comes to my cycling cover. Easy to understand policy and easy to claim when something goes wrong. Claims settled fast and there’s always a helpful person to talk to. Reviewed on: 1st August 2022
Judit Sz's avatar
Judit Sz

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