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Laka: Cycle insurance reviews

4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Honest insurance

5
Using Laka for a few years now. Very transparent pricing structure, value for money and very pleased with the service! Reviewed on: 2nd August 2022

Simple and transparent

5
Very simple sign up and fast process to get started. The whole process was transparent and fair. I had a few niche questions and the support was excellent! Couldn’t recommend it more. Reviewed on: 1st August 2022

Outstanding

5
I am using LAKA for the past 2 years and never needed to claim but everyone I know who had loved the customer service, the smooth process and the quick turnaround, Reviewed on: 1st August 2022

Very good value

5
So far, Laka have been incredible value compared to other insurance companies. Adding and removing things from your policy is easy as pie, and from what I've been told by friends, claiming is simple. I love the idea behind the company too. Variable rates mean some months the company saves by not having to pay out, which they pass directly to the customers. It's a groundbreaking way to run a company and hopefully it works as a long term business model. Reviewed on: 1st August 2022

Ideal

5
Super simple and straightforward Reviewed on: 1st August 2022

Best Insurance Coverage

5
I was involved in a collision recently and submitted a claim to cover my accessories and helmet. Filling out the claim with Laka was super easy. The interface is user friendly and comprehensible. They were superfast in dealing with my claim and suggested I get the bike assessed which was a good thing as there was an internal crack. The communication is superb and I can highly recommend them!!! Reviewed on: 1st August 2022

Laka equal to Greatness

5
Great service and knowledgeable team, a great combination for a key element of my personal 'infrastructure' Reviewed on: 1st August 2022

Excellent, good value insurance

5
Everyone should take out this insurance for their cycles…. Gives complete piece of mind… Reviewed on: 1st August 2022

That's how honest, fair insurance should be done

5
It's simple... With Laka it feels as though we are truly a community of people who come together and look after each other's bikes, setting some money aside collectively so that if anyone ever needed it, we could collectively take care of it. And if we all do well (and don't get our bikes stolen), then we contribute less... Honest and fair... Simple.. Brilliant! Reviewed on: 1st August 2022

Been great so far

5
I love Lanka's approach is so different to the other insurance companies. They really care about you as an individual. Reviewed on: 1st August 2022

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