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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Amazing hassle free service

5
Laka provide an incredible service that I would recommend to anyone. Non nonsense, hassle free, fast cover. Really really premium service for a reasonable cost. Reviewed on: 7th October 2021
darraneggleton@hotmail.co.uk's avatar
[email protected]

Amazing insurance and an amazing experience!

5
Best insurer I have ever dealt with. When my bike got broken they couldn’t do enough to get me back on the road again. So smooth and efficient and friendly all at the same time. As I say, amazing! Reviewed on: 7th October 2021
Bigjulesie's avatar
Bigjulesie

Very good people

5
Great communication with staff who know their stuff Reviewed on: 7th October 2021
Justin Slater's avatar
Justin Slater

Easy come easy go

5
You can join and cancel whenever you want no fees Reviewed on: 7th October 2021
Faisal ALotaibi's avatar
Faisal ALotaibi

So helpful

5
Laka we’re really efficient with claims and management even sorted out a warranty issue with some garmin pedals that they had replaced for me Reviewed on: 7th October 2021
david_newbigging@hotmail.com's avatar
[email protected]

Excellent value for money and service

5
Easy to deal with and responsive to all questionsd. Reviewed on: 7th October 2021
Richard Freeman's avatar
Richard Freeman

Exceeded expectations

5
I had an injury on the bike a month ago and Laka was straight to the rescue. They were incredibly quick to respond to my claim and my contact was friendly, caring and so helpful. They went out of their way to make the claiming process as streamlined as possible. I've now recommended them to several of my cycling friends. Reviewed on: 4th October 2021
Cai Lyons's avatar
Cai Lyons

Not insurance as we know it..

5
Unlike dealing with an insurance company. Much more customer friendly & service oriented. The whole product offering feels like a benefit rather than just an unavoidable cost for someth8ng you’re hoping you’re never going to use. Reviewed on: 3rd October 2021
A Hughes's avatar
A Hughes

Best bike insurance

5
Affordable and fantastically efficient with claims. Reviewed on: 3rd October 2021
Eric Bensaude's avatar
Eric Bensaude

Quick, efficient, good value

5
Laka have been excellent right from the start. I insured my electric bike with them because they were good value, offered additional accessories insurance, and are transparent in their pricing. My bike was then stolen. They paid for a replacement quickly and helpfully. I was really upset about my bike, but Laka made the experience less traumatic. I recommend them to all my friends. And to you! Reviewed on: 2nd October 2021
Lucy Jaffe's avatar
Lucy Jaffe

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