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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

The bike insurance company of dreams

5
Laka’s brilliant ethos is matched by its affordability and customer service. I feel like these guys care about my bike more than I do, which is the ultimate compliment for any insurer. Long may they live! Reviewed on: 2nd October 2021
Ben Whitelaw's avatar
Ben Whitelaw

Absolute legend

5
Laka helped me a lot. I cycle around the city and with the knowledge that laka is by my side, no journey is crazy enough. I recommend it to everyone. Thank you laka Reviewed on: 1st October 2021
Peter Possert's avatar
Peter Possert

Superb product and customer service

5
The Laka Team makes a difference compared to other insurance and service providers in effectively communicating, providing excellent and efficient customer service whenever I need support with my bike I use daily for commuting. I always feel safe on the road knowing that Laka is backing me whatever happens. I never miss a chance to recommend Laka to other cyclists. Reviewed on: 1st October 2021
Anonymous's avatar
Anonymous

Cannot fault them

5
Only great things to say about Laka. Reviewed on: 1st October 2021
Brook Ellis's avatar
Brook Ellis

It just works

5
Their offering and incentive alignment is the best I have come across in this space. Fair premiums and knowledgeable staff Reviewed on: 1st October 2021
Rob's avatar
Rob

New type of insurance

5
Great app, easy to use and understand the concept. Love that I am part of a collective! Reviewed on: 1st October 2021
Debbie.allen@gremble.com's avatar
[email protected]

Modern day insurance

5
Honestly wowed by the setup, convenience and overall ethos of Laka - just so different to every other insurer. So transparent regarding cost of claims and where your premium comes from. Really feels more of a community than an insurance. Reviewed on: 1st October 2021
Christina Cosma's avatar
Christina Cosma

So far so good!

5
Laka is really light touch but incredibly reassuring. I love the fact that the insurance is linked to the number of claims, which gives the belief that they are true to their word and not there just for profit! I've not had a claim yet, but came to Laka on the recommendation of a friend that had her bike stolen. The ease with which Laka dealt with the claim was astounding. Hopefully I never need to, but I'm confident if I did need to claim, Laka would be on my side. Reviewed on: 1st October 2021
Karan Vij's avatar
Karan Vij

Amazing

5
Great customer service! Always quick with claims. Reviewed on: 1st October 2021
Aaron Wilkins's avatar
Aaron Wilkins

Great company

5
Best of the best gotta love that cover Reviewed on: 1st October 2021
beatsndbeats's avatar
beatsndbeats

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