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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
3333% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

Simple and fast

5
No contract and being able to insure only the things you need to. The claims service was easy to use and resolved fast, to get you back out on your bike Reviewed on: 17th August 2020
Jamie Blair's avatar
Jamie Blair

Accident claim

5
Couldn’t have been happier the way my claim was handled and processed. Everyone that I contacted at Laka were patient, knowledgeable , friendly and professional. Wouldn’t think twice about recommending them. Reviewed on: 16th August 2020
Simon's avatar
Simon

Amazing customer service

5
Had too call upon Laka after a cycling accident. Great initial response, and friendly comprehensive guidance though out my claim. Claim was approved within 2 hours. Always recommending them to fellow cyclists. Reviewed on: 16th August 2020
Whitas's avatar
Whitas

The only bicycle insurance made tailored made for bikers and their needs

5
Easy to understand, transparent, purchase and claim. Much better prices and coverages that make sense for bikers. Puts the control in customers hand. Reviewed on: 16th August 2020
Navdeep Arora's avatar
Navdeep Arora

Team Laka!

5
Forget what you think you know about insurance, they’ve found a whole new way of doing it. Fantastic service and experience. Imagine actually being proud of your insurance company?! Reviewed on: 15th August 2020
Matt S's avatar
Matt S

Unique pricing model and innovative recovery product

5
Cheaper than the competition, innovative recovery product Reviewed on: 15th August 2020
Nicole's avatar
Nicole

Community Love

5
This is how insurance should be. A community based model where everyone protects everyone. Reviewed on: 14th August 2020
Vas Ramanujam's avatar
Vas Ramanujam

Simply the best

5
Flexible insurance staffed by considerate individuals Reviewed on: 14th August 2020
Jim's avatar
Jim

Excellent model. Excellent customer service.

5
I would strongly recommend Laka. I had an accident in France (stupid French gravel) and even though I was technically away longer than the permitted 60 days. Laka were flexible because of the Covid crisis and allowed my claim. Matt who dealt with the claim was very efficient and once I had organised the repair the money was sent to my account very quickly. The sad thing is that as I am moving permanently to France so will not be able to stay with Laka as they don't yet cover Europe. As and when they do I'll be back like a shot! Reviewed on: 14th August 2020
Dyll Davies's avatar
Dyll Davies

The best insurance claim experience I've ever had

5
I crashed my bike and as soon as I'd placed the claim I was able to email with someone who understood what had happened, the damage to the bike and was able to approve the claim immediately. Amazing. Reviewed on: 14th August 2020
David's avatar
David

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