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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Best Bicycle Insurance Going

5
Excellent customer service, with great flexibility and options and really easy to manage Reviewed on: 18th September 2020
Matt Panton's avatar
Matt Panton

Exactly what I needed

5
So much difficult in previous years with claims from stolen bicycles in London, and now finally a company that are genuinely interested in keeping you on your wheels! Reviewed on: 18th September 2020
Ed's avatar
Ed

If only all insurers were like Laka...

5
I can leave whenever I like, the price per month is fair and community driven plus it's explained in detail in each bill, the website is easy to use, the referral system is excellent, they're involved in grass roots bike racing and my favourite podcasts, they do awesome kit and accessories that I would actually wear, can you say that about any other insurer!?!? Reviewed on: 18th September 2020
Dan Walsh's avatar
Dan Walsh

Simple, easy to understand and a great product

5
I signed up very easily with Laka and have had a great experience so far. They send me lots of useful emails about cycling in general which is helpful and makes me feel part of the community. This is important as the Laka product relies on a good community of cyclists who look after their bikes (as best as they can...!) which in turn helps keep costs down. Whilst I've not had to make a claim yet, I feel far more comfortable using my bike in and around London now that I have Laka insurance - which is great!! Reviewed on: 18th September 2020
Liam's avatar
Liam

Quality bike insurance

5
An innovative product backed up by superb customer service Reviewed on: 18th September 2020
Chris Wood's avatar
Chris Wood

The best, most personal and fairest insurance company there is.

5
Laka are simply the best, most personal and fairest insurance company there is. Their model is unique and signing up is straightforward. Their story is fascinating and convincing. I'd recommend them to anyone and everyone. Reviewed on: 18th September 2020
txltxl's avatar
txltxl

Amazing

5
Brilliant company, easy to set up! Reviewed on: 18th September 2020
Owen Fletcher's avatar
Owen Fletcher

Best bike insurance brand I have ever used!

5
Always helpful service- fortunately I’ve never had to claim yet, but I feel safe in the knowledge that if I do, it will be a streamlined and simple process! Reviewed on: 18th September 2020
Chris King's avatar
Chris King

A great company with exceptional customer service

5
Could not be happier with Laka I had a accident, wrote off my bike and had a new one in no time at all. Brilliant service from friendly staff! Reviewed on: 18th September 2020
Paul Wright's avatar
Paul Wright

Best insurance I've ever had

5
Great customer service, best-in-class value and no fuss claims payments. Can't beat it. Reviewed on: 18th September 2020
simonh's avatar
simonh

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