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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2684)

Amazing Insurance

5
Laka is like no insurance company I’ve ever dealt with. You feel like a valued and wanted customer, not a burden. I couldn’t reccommend them more. They genuinely care about you and your bike Reviewed on: 1st September 2023
Zahra Sheikh's avatar
Zahra Sheikh

Speedy Claims Process

5
I am new to Laka but i have been recommended the service by a large number of people in the cyciling community. They are reasonably priced and know for swift processing of claims. The quicker I can get back on the road, the better! Reviewed on: 1st September 2023
Peter's avatar
Peter

Affordable and transparent

5
I’ve not had to make a claim yet (hopefully it stays that way) but they were super easy to get a quote with and set up my account. Well prices and transparent communication. Already recommended to several colleagues. 10/10 Reviewed on: 1st September 2023
N'yala. UK's avatar
N'yala. UK

Great service at a good price

5
Really love Laka and how easy it was to set up. Super simple process and easy to add more clothing etc as you need. I also really rate the transparency around where money goes. Reviewed on: 1st September 2023
Ben's avatar
Ben

Transparent, supportive and good value

5
Having recently claimed on my Laka insurance it was so refreshing to have an insurance company be so supportive in getting me back on the road. Laka's transparent approach to insurance gives me peace of mind that it's good value even if not the cheapest. Reviewed on: 1st September 2023
Lawrence's avatar
Lawrence

Friendly and Transparent

5
Good communication. Transparent. Reviewed on: 1st September 2023
Steve's avatar
Steve

Great service, fast and responsive!

5
Easy to use, straightforward. Always a great service, fast and responsive! Reviewed on: 1st September 2023
LBN 's avatar
LBN

Amazing- by cyclists for cyclists

5
I've been with Laka for a few years, had one issue with my bike which they sorted super swiftly. Everything about Laka is set up with the cyclist customer in mind. From the cover, to the staff (who really understand cycling as well as insurance), the technology - so easy to access your account/make changes etc. Wouldn't go anywhere else! Reviewed on: 1st September 2023
Eimear 's avatar
Eimear

Great friendly and cheap!

5
Was referred by a friend and got quickly and easily started. Referral meant I also got £25 credit for free so haven’t paid a penny for the past couple months! Overall very happy. Reviewed on: 1st September 2023
Paul Elanjikal's avatar
Paul Elanjikal

Only good things to say

5
I find the combination of cover offered, customer service and transparency really great and make me a happy Laka customer. Would recommend Reviewed on: 1st September 2023
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Massimo

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