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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Friendly and Transparent

5
Good communication. Transparent. Reviewed on: 1st September 2023
Steve's avatar
Steve

Great service, fast and responsive!

5
Easy to use, straightforward. Always a great service, fast and responsive! Reviewed on: 1st September 2023
LBN 's avatar
LBN

Amazing- by cyclists for cyclists

5
I've been with Laka for a few years, had one issue with my bike which they sorted super swiftly. Everything about Laka is set up with the cyclist customer in mind. From the cover, to the staff (who really understand cycling as well as insurance), the technology - so easy to access your account/make changes etc. Wouldn't go anywhere else! Reviewed on: 1st September 2023
Eimear 's avatar
Eimear

Great friendly and cheap!

5
Was referred by a friend and got quickly and easily started. Referral meant I also got £25 credit for free so haven’t paid a penny for the past couple months! Overall very happy. Reviewed on: 1st September 2023
Paul Elanjikal's avatar
Paul Elanjikal

Only good things to say

5
I find the combination of cover offered, customer service and transparency really great and make me a happy Laka customer. Would recommend Reviewed on: 1st September 2023
Massimo's avatar
Massimo

The best service

5
Good prices, good service, good communication, just great all the way round Reviewed on: 1st September 2023
Seda Kitchen's avatar
Seda Kitchen

Great company

5
Very fast and efficient in getting you back on the road Reviewed on: 1st September 2023
Cammie Adams's avatar
Cammie Adams

Great provider - I've already recommended friends

5
Laka have been fantastic so far. They have a great community model that I have found to be transparent and affordable, and I'm glad to be a part of it. I have already recommended 2 friends who have signed up. Reviewed on: 1st September 2023
Hbbb's avatar
Hbbb

great insurance at a fair price

4
Fortunately I've never had to make a claim, but Laka's communication is always clear so I know what I'm paying for - and at a very reasonable price Reviewed on: 1st September 2023
chris's avatar
chris

No fuss

5
Great model, never had to use it until this week and Gilles and Ollie very helpful in assisting me and helping source a new bike. Reviewed on: 1st September 2023
Mary 's avatar
Mary

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