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Laka: Cycle insurance reviews

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4.95
Based on 2,651 reviews, last reviewed 25th Sep 2025
28700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Proper bike insurance They seem good value but I have not yet needed them so I don't know what the customer service is like our how will they deal with claims, but I'm opti... Read more Reviewed on: 25th September 2025
Mx Paul 's avatar
Mx Paul

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2651)

Best bike insurance

5
I have had to use Laka for a few claims now - the process has been great - both in terms of time and customer service provided. Would very much recommend. Reviewed on: 1st August 2023
Ben Chapman's avatar
Ben Chapman

Fabulous service

5
Having used them on several occasions to make a claim, each time has been efficient and Bert easy, keep up the great work! Reviewed on: 1st August 2023
Lloyd Killmore's avatar
Lloyd Killmore

So easy and cheap

5
Considering this company is such a low price, the convenience and usability of their interface and products it’s second to none. I hope to not have to claim for my bikes, but I trust that if I do, Laka will look after me. Reviewed on: 1st August 2023
Jai Pantling's avatar
Jai Pantling

Transparent and community-focused

5
Transparent and community-focused Reviewed on: 1st August 2023
Alex's avatar
Alex

Incredible insurance - I recommend to everyone

5
Honestly the most helpful, fast response. It’s the only insurance who really seem to care about their customers! Reviewed on: 1st August 2023
Cw's avatar
Cw

does it all

5
Everything is really clear when it comes to coverage and anyone who made a claim is very happy with the swift response. I hope I won't need it but good to know it's there. Reviewed on: 1st August 2023
Angelos Gourgoulis's avatar
Angelos Gourgoulis

Great innovative cyclist focused insurance

5
Clever business model that just works for a cyclist, their kit, their travel plans and their focus on n+1 bike philosophy. It’s a policy that can change with your cycling aims and progress. Reviewed on: 1st August 2023
Carl's avatar
Carl

Great vibe and service

5
I've been very happy with Laka, affordable, straight forward and clear - what more could you want. Reviewed on: 1st August 2023
Sion Eryl Jones's avatar
Sion Eryl Jones

Absolute legends

5
Unfortunately had to claim on my Laka insurance back in January when my bike was stolen over Christmas / New Year. It could not have been a smoother process, super helpful staff and super friendly too. Not everything that sounds to good too be true is a scam after all Reviewed on: 1st August 2023
Kav's avatar
Kav

Best in the business

5
Zero hassle, no excess, staff that clearly care about cycling. When I had a claim they resolved quickly and professionally and were very accommodating to my needs Reviewed on: 1st August 2023
Patrick Shaw's avatar
Patrick Shaw

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