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Leeds Building Society: Mortgages reviews

Name: Mortgages
Rating: 3.78 (32 reviews)

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3.95

Based on 31 reviews, last reviewed 17th Jun 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

45%

23%

13%

2 star

19%

Latest highest rating:

5

Consistently good. We have had 2 mortgages with Leeds BS and they are always quick, responsive and provide great customer service. Reviewed on: 17th June 2024

Latest lowest rating:

1

Phone hacked after giving my details Possible confidential information breech. My phone got hacked after my mortgage broker give my details to this company. They also reduced the offer to... Read more Reviewed on: 1st June 2024

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About this product

Leeds Building Society is a mutual organisation established in 1875, offering a range of mortgage products. Before taking out a mortgage, make sure you’re confident with the terms, conditions and interest rate. Always consult the lender or an independent advisor if you need help.

Finding the right mortgage deal is an important step towards securing your dream home. We collect Leeds Building Society mortgage reviews to help you decide if it’s the right lender for you.

If you’re considering a mortgage with Leeds Building Society, read our reviews to learn more about what you can expect as a member of the Society. Find out why existing members chose Leeds Building Society and how satisfied they’ve been with the service they’ve received. Learn about the application process and how supportive the society was throughout. Customer reviews can provide you with valuable insight to support your decision making process. Read our Leeds Building Society mortgage reviews to learn more.

Did Leeds Building Society help you purchase your dream home? Share your experience with our Smart Money People community by writing a Leeds Building Society mortgage review. Tell us what mortgage deal you have and whether the Society helped you find the best option for your needs. Share any key pros and cons you’ve experienced as a Leeds Building Society member. Would you recommend the lender to family and friends? Whether good or bad, leave an honest review to help others like you make better financial decisions.

Leeds Building Society Mortgages reviews (31)

Review of the Leeds Building Society, Mortgages:

Good company

My mortgage was intitially set up by a broker but I have recently changed tariffs and the customer service team were helpful in setting up a mortgage appointment, even noticing my recent birthday. I then received a call from an advisor on time on the allocated day. She went through everything with me in a calm and collected manner which made it easy to understand the different options available to me. I was made to feel like it was important the product was right for me instead of trying to sell me the highest priced product. Overall I was impressed by the service from Leeds Building Society. Reviewed on: 4th July 2017

Consistently good.

We have had 2 mortgages with Leeds BS and they are always quick, responsive and provide great customer service. Reviewed on: 17th June 2024

Phone hacked after giving my details

Possible confidential information breech. My phone got hacked after my mortgage broker give my details to this company. They also reduced the offer to 50%, even though I work for the NHS. Reviewed on: 1st June 2024

Great building society for mortgage

I have a mortgage with Leeds Building Society with an awesome rate. I was able to fix my rate before the interest rates peaked. Leeds Building Society extended my offer despite the huge difference in the rate I was offered and the current rate Reviewed on: 29th March 2024

Leek Building Society : first class !

I would like to commend the professionalism, attitude and knowledge of your staff. My enquiries were always dealt with a timely manner. Our application was in many ways a difficult one; nevertheless, your staff should be congratulated on seeing matters through to a conclusion. Really, really appreciate all your hard work. Reviewed on: 19th March 2024

Mortgage

Keeps me updated every year, offers me good deals at the end of the term. Very friendly Reviewed on: 15th February 2024

Amazing services and competent advisors

I've been with Leeds Building Society for nearly 7 years. They helped me buy my first family house. They supported me all the way with brilliant advice. Even when I decided to pay off the help to buy, they made it possible. Will certainly recommend them. Reviewed on: 4th April 2023

Mortgage services

We have a mortgage with Leeds building society and their customer service is brilliant Very informative staff every time I phone and always go above and beyond Reviewed on: 3rd April 2023

Best customer service

I've had a mortgage with LBS for almost 8 years (3 products on 2 properties); as well as good interest rates, the customer service has always been excellent - even when I made a complaint about something that turned out not to be their fault, they were very helpful with providing information so that I could pursue the matter with the appropriate party. Reviewed on: 26th March 2023

Impressive customer service

I had the best experience renewing my mortgage product last year. My existing product was about to end and I was able to simply complete my application for a new product online, so long as I was not altering the amount or term. As I was interested in reducing the term I contacted an advisor. She answered every question I had and advised that I could reduce the term retrospectively without penalty. It's great to leave a call with the confidence that you're making the right decision. Reviewed on: 8th March 2023

Shared ownership

We were first time buyers with great affordability and good credit but due to the market we were declined by NatWest on “score”. Leeds offered us a great rate and do shared ownership which is great Reviewed on: 17th February 2023

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