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Leek Building Society: Mortgages reviews

4.89
Based on 670 reviews, last reviewed 30th Jan 2026
8500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy and smooth process from beginning to end Very easy and smooth process from beginning to end Reviewed on: 30th January 2026
Shan's avatar
Shan

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (670)

Review of the Leek Building Society, Mortgages:

Very helpful

5
Been with leek for a few years now, using their mortgage products. Always a positive experience with staff. Knowledgable mortgage advisers and supportive through the process. Reviewed on: 17th February 2024

Huge help at a hard time

5
Have recently come across a little hardship that will soon be resolved but needed to reach out to leek united for help regarding mortgage payments. They were so helpful and made everything simple without making me feel judged or more concerned. Reviewed on: 19th January 2026

Always used Leek Building Society, excellent custome...

5
Always used Leek Building Society, excellent customer service Reviewed on: 19th January 2026

Professional friendly employees

5
Professional friendly employees, prompt responses and personal service Reviewed on: 19th January 2026

Great mortgage rates, but not quick.

4
Leek Building Society can't be beaten on mortgage rates, we've renewed twice with them now and there was just nothing else on the market at the time that compared. The only thing I would say is that everything takes a long time, and if you want to change your product in any way you have to go through a mortgage advisor, which can be a bit of a frustrating process. Reviewed on: 19th January 2026

Always competitive deals, excellent customer service!

5
I have had a mortgage with Leek BS since 2000, year on year they have been extremely competitive, always giving me the best deals. Their customer service is second to none, always treating me as a valued customer. I wouldn’t go anywhere else! Reviewed on: 19th January 2026

Remortgaged with no problems a quick and friendly se...

5
Remortgaged with no problems a quick and friendly service Reviewed on: 19th January 2026

Always excellent, friendly staff.

5
Always excellent, friendly staff. Reviewed on: 19th January 2026

I recently renewed my mortgage with Leek, it was ver...

5
I recently renewed my mortgage with Leek, it was very easy and straightforward and they were able to answer any queries I had. Reviewed on: 19th January 2026

Leek Building Society are fantastic

5
Leek Building Society are fantastic. They offer friendly and reliable customer service and I would recommend them to friends, family and colleagues. Reviewed on: 19th January 2026

No problems to speak of.

5
No problems to speak of. Rate was competitive when we took it out and when we have communicated with them they are always friendly and helpful. Reviewed on: 19th January 2026

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