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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (689 reviews)

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4.90

Based on 689 reviews, last reviewed 4th Mar 2026

10300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly and helpful staff with good product knowledge Friendly and helpful staff with good product knowledge Reviewed on: 4th March 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (689)

Review of the Leek Building Society, Mortgages:

Standing out in front...!!!

I have four buy to let mortgages with the Leek. The application process was very simple, with advise all the way. It is also so simple at renewal time, everything is taken care of and any questions answered promptly. I have had experiences with many lenders, but the Leek United stands out in front of them all. I always forward your details and recommend you to my friends etc. Thank you and well done...!!!! Reviewed on: 13th January 2025

Remortgage to Leek united

Remortgaged to Leek United in 2016 fantastic customer service , best bank/building society I have dealt with for mortgage. We have just Remortgaged again with Leek United and again fantastic throughout. Reviewed on: 15th July 2021

Best mortgage company out there

Leek United are the best mortgage company out there at the moment. Two big banks wouldn’t give us a mortgage because we took a payment holiday during lockdown but leek were amazing and gave us one and didn’t hold that against us. Will never use a big named bank ever again will stay with leek as long as we can. Reviewed on: 13th October 2020

Fabulous for every family member, tot to teen.

Market Drayton branch have been especially helpful with transfer of ISA's and junior set up for youngsters. Perfect in person service. Reviewed on: 8th February 2020

Excellent and efficient service

We arranged a mortgage through you and the whole experience was excellent Reviewed on: 4th February 2020

Excellent value.

Simple application process, Good communications, Fast processing. Fantastic value. Reviewed on: 4th February 2020

A bunch of good guys..!!

Leek helped us to buy our house in Harrogate. The team were brilliant!! Reviewed on: 3rd February 2020

Very easy and simple

Customer service have made any query a simple and easy process. Keeping you up to date and explaining everything clearly Reviewed on: 3rd February 2020

Dreadfully picky, pedantic. Worst Buy-to-Let lender in the market

I burned more than half a year stuck on Standard Variable Rate because of all the hoops I had to jump through for them to allow me to complete the re-mortgage with them. They won't accept a common AST contract from a high-street letting agency, they require their own terms (containing so much legalese as would earn zero stars in a plain English award) to be written into the tenancy agreement. Some of the terms ought to be illegal but they wouldn't even accept sensible changes to clarify their meaning (for example in the terms I have to sign over full ownership of my house to them - no, not just on the condition if I default on the mortgage, I have to unconditionally give them my house). I even had to change the tenancy contract (which was only legally possible by happenstance) before I could meet their requirements. They also flatly refused to allow me to transfer part of the house and mortgage to my spouse for tax advantages so the whole re-mortgage was a waste of time and money. My only option is to look at how much more I have to waste on re-mortgaging all over again with a sane lender. Here's an excerpt of some their requirements of a Tenancy Agreement: It must be.. "Of a term not less than six months and no longer than 12 months." It must... "Not contain any Option to renew the Tenancy or extend the term of the Tenancy." So either I have to throw out my tenants every year and/or pay for a new tenancy contract to be drawn up with the same tenant every year. Total waste of money. It must... "Contain a proviso that if the rents payable thereunder or any part of the rent shall be in arrears for more than twenty eight days after the same shall have become due whether legally demanded or not or if there shall be a breach by the Tenant of the Tenant’s obligations under the Tenancy Agreement then the Landlord may re-enter the premises comprised in the tenancy or any part thereof in the name of the whole and immediately thereon the tenancy will absolutely determine without prejudice to any other rights and remedies of the Landlord." Got that? Easy to understand? Then after jumping through all these hoops you still have to "bend over" to sign this statement: "We the undersigned assign to the Society all of our title and interest in and to the rent arising under any tenancy agreement relating to the property to be mortgaged. We will execute any further assignment in whatever form decided by the Society if we are required to do so." So according to this they are now the landlords and the rent should just go straight to them, and if they want the fillings in my teeth I have to hand them over too! They refused to modify one word of this to clarify the intent. Utterly rubbish. I can't believe they got nominated Reviewed on: 3rd February 2020

Influencing the future with sleek, friendly and innovative products

Great service, knowledgeable, efficient, reliable, value-for-money and caring. What more could I have asked for. Reviewed on: 3rd February 2020

Fantastic staff had everything in place paperwork etc in days . Answered all our questions.

Hubby phoned them up explained he was leaving the forces They had everything in place by the end of the week Reviewed on: 3rd February 2020

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