Write a review

Go to business site

Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (5012 reviews)

View other Leek Building Society products

4.92

Based on 5,012 reviews, last reviewed 23rd Mar 2026

327% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really friendly and helpful . Really friendly and helpful . Amazing customer service. Reviewed on: 23rd March 2026

Verified source

Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026

Visit provider site Read all reviews See your review

About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (5012)

Review of the Leek Building Society, Savings:

Amazing

Amazing service from leek b s loved the staff Reviewed on: 1st February 2023

providing more and better accounts

In the last few years there's been a shift to providing more and better accounts, and which can be managed online . I've become aloyal customer very quickly Reviewed on: 20th March 2024

The staff are consistently helpful answering all que...

The staff are consistently helpful answering all questions confidently. the branch I use is clean and welcoming with competent staff on hand. Reviewed on: 20th March 2024

My local Leek United at Macclesfield, are so incredi...

My local Leek United at Macclesfield, are so incredibly friendly, helpful and professional. Reviewed on: 20th March 2024

Good interest rates

Attractive rates compared to larger banks/ building societies on bonds Reviewed on: 20th March 2024

Uttoxeter manager

We have recently had a new manager at the uttoxeter branch who has been very helpful and has great customer service skills Reviewed on: 20th March 2024

Leek B ..Best Society by far.

Leek B S , well of course their staff are like family, a little bit of fun, while remaining very professional. My grandson will never forget his weekly visits, where everyone knows his name. Wonderful. Reviewed on: 20th March 2024

At-counter wheelchair accessibility

The staff I come face to face with every time I visit the branch have never given me any problems whatsoever. However I must take this opportunity to question why upper management or whomever had jurisdiction chose to sign off on a complete revamp of the branch, reportedly costing tens of thousands; which rendered full time, non standing wheelchair users completely unable to utilise the cashiers' counters unaided?? It's not fair and makes us feel very unconsidered as customers. Reviewed on: 20th March 2024

Reply from Leek Building Society Thank you for taking the time to leave us a review. We’re sorry to hear that you feel the needs of wheelchair users weren’t considered when we completed our recent branch refurbishment programme. We designed our branches to provide different zones and areas to cater for a wide variety of customer needs and requests. One of these is the engagement desk that can now be found in each branch. These are set at a lower level than the counters (being standard office desk height) and many of our customers who are wheelchair users have found these to be an improvement over the traditional counters and security screens that were previously in place. Should you have any particular preferences for how you’d like to transact on your accounts in branch then please don’t hesitate to speak with the staff during your next visit and they’ll be happy to discuss these with you. Kind Regards Ian Blurton Head of Branch Network & Customer Support Response date: 21st March 2024

Great savings rates on ISA’s and an added bonus for...

Great savings rates on ISA’s and an added bonus for existing customers. Makes you feel wanted. Reviewed on: 20th March 2024

Very helpful friendly professional service and absol...

Very helpful friendly professional service and absolutely brilliant to have such a great local service Reviewed on: 20th March 2024

Excellent building society, excellent customer service

We love that the Leek provides local direct contact with staff when needed. It is very refreshing to see the “face” of a building society and have real, professional, polite and friendly people answer the occasional query we have. To us this shows the Leeks commitment to real customer service, commitment to us and commitment to the product they offer. Thank you Leek for demonstrating that you know what kind of service matters to your customers. Reviewed on: 20th March 2024

Do you have a different Leek Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loyalty Saver
from Nationwide 4.33 from 20 reviews
Savings
from The Cumberland 5.00 from 18 reviews
Savings
from Raisin 4.85 from 5777 reviews

Want to see more from Leek Building Society?

Home Insurance
from Leek Building Society 4.96 from 26 reviews
Mortgages
from Leek Building Society 4.90 from 691 reviews
Financial Planning
from Leek Building Society 4.60 from 49 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub