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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (5058 reviews)

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4.92

Based on 5,058 reviews, last reviewed 4th Apr 2026

416% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Been in to open an ISA today and the girls were bril... Been in to open an ISA today and the girls were brilliant. I didn’t have an appointment but they were accommodating and Rebecca saw me. Brilliant serv... Read more Reviewed on: 4th April 2026

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Latest lowest rating:

1

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (5058)

Review of the Leek Building Society, Savings:

Fabulous service from St Edward Street Branch

I opened my 2nd savings account with Leek United yesterday and the service was second to none. The transaction was seamless and I would not hesitate in recommending them to friends and family. Reviewed on: 1st July 2022

Reply from Leek Building Society Hi Jayne, Thank you for taking the time to leave a review. The Society takes a lot of pride in the high levels of service that we provide to our members and we’re glad that you had a such a positive experience when opening your account at our Leek (St. Edward Street) branch . Please let us know if we can help you with anything further. Kind Regards Dave @ Leek United Response date: 5th July 2022

Very helpful and efficient staff

easy to fill in forms to operate account Reviewed on: 4th March 2023

Passionate.

Staff who are passionate, caring & knowledgable. They recognised my needs even when I didn’t! I came back to Leek United Building Society as I knew it, with my inheritance. My father opened an account for me in the 80s & I wanted to entrust Leek Building Society with my parents hard earned money. Hanley staff even found the original account to enable me to be connected back to him. That goes beyond the profits and targets a business is expected to achieve & right to the heart of their customer service & far beyond a customers expectations! Reviewed on: 4th March 2023

ISA Advice

Had an ISA opened, many years ago that had not been given any addition deposits or taken any withdrawals from. Needed advice on what was the best option. Bank assistant talked through options and allowed time to digest without any pressure to select the best option to meet requirements wanted. A good experience, with kind gentle staff clearly explaining products. Reviewed on: 4th March 2023

Competitive rates, good service.

Have been a savings customer for decades. Rates are competitive, communications are good and customer service is accessible and friendly. Reviewed on: 4th March 2023

The best around

So helpful when it comes to sorting out savings and helping you to find the best rates possible. Reviewed on: 4th March 2023

Great support

Always respond quickly to any queries Reviewed on: 4th March 2023

That Human Touch

Always treated with total respect in a warm friendly manner. No machines in sight great bonus. Please don't change!!! Reviewed on: 4th March 2023

Customer service excellent

Always friendly and helpful with any questions about savings Reviewed on: 4th March 2023

Best by far!

Good local building society, offers lots of products for everyones individual needs, be it mortgages or savings etc. and always friendly, helpful staff on hand! Reviewed on: 4th March 2023

Waiting times terrible, customers ignored

Loads of staff behind counter but very slow service as always seem to be making a drink, dont like the open plan area in Leek where everyone can hear what you are discussing about your finances Reviewed on: 4th March 2023

Reply from Leek Building Society Thank you for taking the time to provide us with your feedback and we’re sorry to hear about your experiences when using our branch network. We take all of the feedback that we receive very seriously and I can confirm that your comments have been passed onto our Head of Branch Network and Customer Support for review. Kind Regards Dave @ Leek Building Society Response date: 6th March 2023

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