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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (4942 reviews)

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4.92

Based on 4,909 reviews, last reviewed 4th Mar 2026

284% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Nice and Easy. I found my ISA at the local br... I found it very easy to start my ISA at the local branch of Leek building society. That was what attracted me to them, the fact that they had a local ... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4942)

Review of the Leek Building Society, Savings:

Fabulous service from St Edward Street Branch

I opened my 2nd savings account with Leek United yesterday and the service was second to none. The transaction was seamless and I would not hesitate in recommending them to friends and family. Reviewed on: 1st July 2022

Reply from Leek Building Society Hi Jayne, Thank you for taking the time to leave a review. The Society takes a lot of pride in the high levels of service that we provide to our members and we’re glad that you had a such a positive experience when opening your account at our Leek (St. Edward Street) branch . Please let us know if we can help you with anything further. Kind Regards Dave @ Leek United Response date: 5th July 2022

The telephone meetings

The telephone meetings have been very useful and clear to understand. Keeping it simple. Reviewed on: 19th January 2026

Friendly help staff.

Friendly help staff. Nothing was too much trouble for them. Pleasant friendly atmosphere . Reviewed on: 19th January 2026

Staff have an attitude problem

Staff have an attitude problem in Derby Street branch. Rude to my husband and didn’t take into account his disability. I also have had bad experiences with staff in this branch and neither of us are likely to walk into this branch ever again. Reviewed on: 19th January 2026

Always get personal service,well informed staff who...

Always get personal service,well informed staff who try their best to support customers. Reviewed on: 19th January 2026

The customer service is always friendly and efficien...

The customer service is always friendly and efficient in pleasant surroundings at the Head Office.It is important that the public supports local Building Societies especially those that concentrate on sticking to the principles that the movement was founded on.Having spent 35 years working for another Leek based Building Society which no longer exists I have witnessed what happens when Societies attempt to operate in areas where they don’t have either the knowledge or experience. Reviewed on: 19th January 2026

Face to face customer service is always excellent, a...

Face to face customer service is always excellent, as is the online service Reviewed on: 19th January 2026

Leek United provides a customer friendly service wit...

Leek United provides a customer friendly service with good interest rates. I have been using the Leek Building Society Services for over 25 years Reviewed on: 19th January 2026

ISA's good interest rates and customer service.

Good interest rates and customer service. Reviewed on: 19th January 2026

I open a fixed rate isa bond online and spelt name w...

I open a fixed rate isa bond online and spelt name wrong the help desk was exemplary and sorted my issue out no problem. The rate was really good too Reviewed on: 19th January 2026

I love the staff in our local branch.

I love the staff in our local branch. They are always helpful and never rush you. Reviewed on: 19th January 2026

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