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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (4953 reviews)

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4.92

Based on 4,953 reviews, last reviewed 6th Mar 2026

295% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very good building society Saving product competitive, information given clear, consice, service when visiting the branch is normally very efficient and pleasant Reviewed on: 6th March 2026

Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4953)

Review of the Leek Building Society, Savings:

Excellent interest rates, variety of accounts and ea...

Excellent interest rates, variety of accounts and easy to open and manage accounts. Always easy to contact with friendly, knowledgeable and helpful call centre staff Reviewed on: 23rd January 2024

Very accommodating staff.

Very accommodating staff. Easy process. Reviewed on: 19th January 2026

Friendly Staff

Staff are always friendly and service is always top tier. Reviewed on: 19th January 2026

Local service

The Society Values its customers by remaining a mutual with branches that provide a good customer service Reviewed on: 19th January 2026

Very Poor Customer Service from Savings Head Office.

The head office Savings Department leaves a voicemail asking the member to call back regarding their Savings accounts, the member calls back, leaves multiple messages and the request for a call back is completely ignored. Very poor customer service and somewhat 'ignorant' feel for what is portrayed as a friendly, local building society. Reviewed on: 19th January 2026

Very friendly and professional happy to fit appointm...

Very friendly and professional happy to fit appointment to suit me very handy in the town centre Reviewed on: 19th January 2026

Great customer service

Great customer service, however, lengthy process to withdraw money and had to wait a few days for money to be deposited. Reviewed on: 19th January 2026

Easy to contact and great products

Leek Building Society have been easy to contact and use. They offered an excellent product range and suited my needs. Contact has been professional but also understanding. Would recommend. Reviewed on: 19th January 2026

Join Leek , Won’t be disappointed.

I have been saving at Leek , it’s the best. Easy to withdraw during their opening hours , customer service is very fast and helpful. Reviewed on: 19th January 2026

Been a member all of my life.

Been a member all of my life. No complaints. Friendly staff. Reviewed on: 19th January 2026

Excellent online application process - puts the big...

Excellent online application process - puts the big banks to shame! Documentation very clear. Reviewed on: 19th January 2026

Alternative products

Direct Saver
from NS&I 3.67 from 3 reviews
Savings
from Buckinghamshire Building Society 4.48 from 659 reviews
Monthly Saver
from TSB 4.50 from 10 reviews

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