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Lifetime Pet Cover: Pet insurance reviews

4.84
Based on 2,401 reviews, last reviewed 16th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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11%
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Latest highest rating:

5

Happy with cover Not had to claim but I am very confident Reviewed on: 13th January 2025
B hedley's avatar
B hedley

Latest lowest rating:

1

Don't insure with Lifetime Pet Insurance! LPI have excluded my dogs arthritis condition after 2 years. I can't tell you how financially devastating this is for me and how limiting it is for th... Read more Reviewed on: 16th February 2025
Lou's avatar
Lou

About this product

Lifetime Pet Cover have pet insurance policies for dogs and cats.

Lifetime Pet Cover only offer lifetime pet insurance policies. Unlike the other main types of pet insurance, a lifetime policy continues to cover ongoing conditions each year.

Lifetime Pet Cover pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lifetime Pet Cover before, you can also leave a review and share your experience.

Lifetime Pet Cover Pet insurance reviews (2401)

Review of the Lifetime Pet Cover, Pet insurance:

Find them helpful explain everything to you

5
Find them helpful explain everything to you Reviewed on: 16th October 2024

Amazing Service!

5
I struggle picking insurance company’s as you never know who is the best company to pick but I can tell you that Lifetime Pet Insurance have amazing customer service and I have all three of my pets registered with them and wouldn’t switch to any other company ever. There prices are amazing for the quality company you get. 100% recommended to anyone. Reviewed on: 30th August 2020

Excellent service

5
Reassuringly approachable and easy to deal with, no quibble cover and really excellent customer service. If only human health cover was so good! Reviewed on: 29th August 2020

Happy Archie - Happy Owners

5
Lifetime Pet Cover staff were very helpful during lockdown when our dog choked on his dinner and needed to see an emergency vet, our local vet and specialist vets at a vetinary hospital. At this very stressful time we were relieved to get clear, patient advice on how to make our claim - from the advisers. Lifetime Pet Cover paid our claim for Archie promptly and thankfully he has fully recovered. Many thanks. Reviewed on: 29th August 2020

Thumbs up from me

5
My dogs have always been insured but thankfully I have little experience of claiming. I recently had to and it was easy and swiftly paid. I expected far more questions so was pleasantly surprised. Thanks Reviewed on: 28th August 2020

Easy to contact and prompt claim settlement

5
Prompt payment of claims and easy to contact by phone, very pleasant and helpful customer service. Reviewed on: 28th August 2020

What an amazing company to be with

5
First and foremost what a great company, you have looked after my chihuahua for just a short time but feel that I’m in brilliant hands being insured with you Reviewed on: 28th August 2020

Fast and friendly

5
Had to put a claim in when my dog got attacked by another dog,the form was emailed to me,I filled my part in and the vet filled the rest sent it off and my money was in my bank a few weeks later Reviewed on: 28th August 2020

Friendly efficient and quick to pay

5
Our Miniature Schnauzer needed an emergency pet and treatment and claiming and getting support was easy and forms were simple to complete. Lifetime Pet Cover sorted everything out quickly and reimbursed us and the emergency vet and our vet quickly without hassle or problems, highly recommended. Reviewed on: 28th August 2020

Excellent service

5
I struggled to find good, reliable insurance after we moved to the UK with our senior dog. Lifetime pet cover has been excellent every step of the way. Claims are always fulfilled promptly, I’ve never had to chase. Very friendly customer service. Reviewed on: 28th August 2020

Responsive, Competitive, Easy to deal with

4
This is our second year with Lifetime Pet Cover. We've made two claims, both of which were assessed promptly and the determination clearly explained. In both cases we have been satisfied with the settlement offer. At renewal time, we felt the original offer wasn't competitive and asked for a new quote with reduced level of cover. We received a quick response (bearing in mind this was during COVID-19 lockdown) with four variants of cover along with a reassessed value for our original level. When taking out insurance, you hope that you wont need to use it. Our dog has had a couple of injuries and our experience over the 18 months we've used them has only been positive. Both telephone and email queries have been dealt with politiely and quickly. Reviewed on: 28th August 2020