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Lloyds Bank: Mortgage reviews

3.18
Based on 45 reviews, last reviewed 16th Apr 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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45%
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11%
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9%
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2%
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33%

Latest highest rating:

5

Always efficient and helpful Lloyds are always more than happy to help and give very good customer support Reviewed on: 16th April 2026
LJ's avatar
LJ

Latest lowest rating:

1

They told me they could not give me a mortgage becau... They told me they could not give me a mortgage because they did not classify a pension as income. My pension is a Lloyds pension !! Reviewed on: 24th March 2026
Carlo diana's avatar
Carlo diana

About this product

Lloyds Bank is a financial services provider offering a range of products and services, including a variety of mortgage products. Make sure that you’re confident with the Ts and Cs and interest rate of a mortgage before taking it out. Always speak with the lender or an independent advisor if you need help understanding your options.

At Smart Money People, we understand that finding the right mortgage provider is difficult. That’s why we collect Lloyds Bank mortgage reviews, to help you make an informed decision when choosing your new lender.

If you’re considering a mortgage with Lloyds Bank, find out more from the reviews on Smart Money People. Learn why borrowers chose Lloyds Bank as their mortgage provider and how satisfied they’ve been so far. Read about Lloyds Bank’s customer service to find out how quickly customers’ issues get resolved. Find out the main pros and cons of a Lloyds Bank mortgage. All of this and more can be found in our Lloyds Bank mortgage reviews.

If you have a mortgage with Lloyds Bank, share your experience with others by writing a review. Tell us which mortgage you chose and how satisfied you’ve been so far. Share the main pros and cons you’ve experienced. How supportive was Lloyds Bank throughout the application process? Have you been kept you up to date with any important mortgage updates or news? Would you recommend the lender to your family and friends? Whether good or bad, write a Lloyds Bank mortgage review today. Together, we can help people like you make better financial decisions.

Lloyds Bank Mortgage reviews (45)

Review of the Lloyds Bank, Mortgage:

Garbage for Mortgages and support

1
Got my mortgage through Lloyds and chose a convayncer from their list - who Lloyds apparently vet and make sure are reputable to serve their customers . What a crock. This company are the worsed ever and because of Lloyds and APL I'm having to find 15k to fix a problem they decided not to tell me about. When it all goes wrong Lloyds wash their hands of you and will not support you in any financial compensation against any of the convayncers from their so called vetted list . BEWARE CHOSE YOUR OWN DO NOT CHOSE ANY FROM A LENDERS LIST . Advantage Property Lawyers - playing at being convayncers in Leeds please do not under any circumstances use them they are incompetent morons who seem to have printed their certificates of the Internet. Be warned everyone Reviewed on: 26th August 2018

Great product, easy terms but a pain to deal with

3
Wanted to stay with my same provider when I moved house and got excellent terms and was very happy with the products but the whole process seemed to take an eternity to get from discussions to having a formal offer letter which almost cost me the deal as I was the last one to be ready. Very frustrating Reviewed on: 14th November 2016

Simple Easy

5
Lloyds bank were absolutely fantastic when it came to sorting our mortgage. They were polite and well mannered on the phone and more than happy to help. Id highly reccomend lloyds to any body wether it be a first time buyer or somebody already on the property ladder. Reviewed on: 14th November 2016

great service

5
I have had no problems with Lloyds bank.I find they have great customer service and answer all my questions quickly .I like their products and their attitude. Reviewed on: 14th October 2016

Great Mortgage Interest Rates but Room for Improvement in Client Care

3
I have been with Lloyds Mortgage for 7 years, and their mortgage deal is very competitive. However, I have had several issues with asking for things to be changed and unfortunately they failed to successfully implement the instruction correctly on several occasions. Overall I am happy with the product from Lloyds Bank. Reviewed on: 11th September 2016

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