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London Capital Credit Union: Loans reviews

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4.80
Based on 83 reviews, last reviewed 14th Jul 2025
7200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
4%
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2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

My loan without a moan. The application made for my loan was smooth with a quick turnaround. I also made 2 calls to customer service agents to clarify details who were knowle... Read more Reviewed on: 14th July 2025
Ian C's avatar
Ian C

Latest lowest rating:

1

Long time to make a formal decision Long time to make a formal decision Reviewed on: 2nd July 2025
Ceyhan E's avatar
Ceyhan E
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Review London Capital Credit Union: Loans now

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London Capital Credit Union Loans reviews (83)

Always Approved even with an outstanding loan quick...

5
Always Approved even with an outstanding loan quick and reliable Reviewed on: 9th June 2025
DRoseA's avatar
DRoseA

A loan that tricks you into being sensible-Genius

5
“A loan that tricks you into being sensible — genius.” Got mine through the credit union I already save with. Low interest, easy process, and it makes you save while you repay. Comes out of my wages before I can spend it on takeaway or impulse buys. Honestly, it’s the smartest I’ve felt in years. Reviewed on: 1st June 2025
Kelly H's avatar
Kelly H

Always so helpful and excellent with helping with lo...

5
Always so helpful and excellent with helping with loan sc and savings Reviewed on: 30th May 2025
Laura bates's avatar
Laura bates

Helpful, informative, and timely.

5
Helpful, informative, and timely. Reviewed on: 30th May 2025
Semone T's avatar
Semone T

I am still waiting to hear from you

3
I am still waiting to hear from you Reviewed on: 29th May 2025
Eva Opoku's avatar
Eva Opoku

I am waiting patiently for my loan to come through a...

3
I am waiting patiently for my loan to come through and then I can review my experience Reviewed on: 28th May 2025
Eva Opoku's avatar
Eva Opoku

Easy and helpful loan.

5
Easy and helpful loan. I hot approved witjout hassle and it was a big help. The payment scheme is acceptable. Reviewed on: 26th May 2025
Ronie J's avatar
Ronie J

The process of applying for a loan was seamless.

5
The process of applying for a loan was seamless. When further information was required or when there was a delay in processing times, this was communicated clearly, efficiently, and timeously. Reviewed on: 25th May 2025
Des S's avatar
Des S

Extremely Disappointing Experience

1
Extremely Disappointing Experience – Felt Ignored and Dismissed I’m genuinely shocked and disappointed by my experience with London Capital Credit Union. I submitted a thorough loan application, including full documentation proving my affordability – permanent full-time employment at £45k per year, regular savings, and a profitable business. Despite this, I was declined without any clear explanation or meaningful engagement with the documents I provided. Every follow-up was met with vague, copy-pasted responses that showed little care or attention to my actual situation. Even after escalating, I was told my application didn’t evidence affordability – despite showing I could comfortably meet repayments within my salary alone. This process has been confusing, frustrating, and frankly quite distressing. As a member who has been saving with them, I expected a supportive and human approach – not cold bureaucracy. I no longer feel that this credit union operates in the spirit of supporting its members or providing fair access to financial products. Would not recommend based on my experience – especially to anyone hoping for a thoughtful or responsive service. Reviewed on: 23rd May 2025
Sophie N's avatar
Sophie N

Very good experience

4
Very smooth process, the process was very clear and understandable. Reviewed on: 23rd May 2025
Gift 's avatar
Gift

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