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London Capital Credit Union: Savings reviews

4.79
Based on 276 reviews, last reviewed 31st May 2025
23100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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11%
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3%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The process is very easy and fair. The process is very easy and fair. Reviewed on: 31st May 2025
jimmy s's avatar
jimmy s

Latest lowest rating:

1

I trusted London Mutual Credit Union to support its... I trusted London Mutual Credit Union to support its members, but my experience was disappointing. Despite having savings with them, they offered me a ... Read more Reviewed on: 27th May 2025
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London Capital Credit Union Savings reviews (276)

Review of the London Capital Credit Union, Savings:

A real win for people and society

5
Although there's a low interest rate on savings the thought that it is helping others become financially sound makes it sweeter than the better rates elsewhere. At the end of the day, for most of us, the difference is only a few pence a month but if all toxic finance was eliminated, I'm sure society would be much healthier for all, so I am fine to forfeit the few pennies to take a step towards that. As an organisation, I've always found them responsive on the care occasions I've needed help and the app has been reliable. They've consistently tried to help me have better financial habits the whole time I've been with them, encouraging saving, including with a monthly prize draw account, and warning about toxic credit and loan companies. Reviewed on: 23rd May 2025

London Capital Credit Union is very helpful for peop...

5
London Capital Credit Union is very helpful for people who struggles financially. They provide excellent advice for members to get the most of their money. Easy to reach out to them and they deal every situation fairly. Reviewed on: 30th May 2025

I got the loan I needed within the expected time...

4
I got the loan I needed within the expected time frame Reviewed on: 30th May 2025

I found that feedback is excellent and very friendly...

5
I found that feedback is excellent and very friendly service Reviewed on: 30th May 2025

Helpful, easy to save, good customer service

5
Helpful, easy to save, good customer service Reviewed on: 30th May 2025

All my experience with customer service were excelle...

5
All my experience with customer service were excellent, very helpful Reviewed on: 30th May 2025

Poor interest rates, entered into salary deduction s...

3
Poor interest rates, entered into salary deduction scheme but not informed that my deductions won't go into my savings account for a month so no access to money till a month later! Understand this is an issue between LCCU and my employer but this info needs to be made clear by both organisations. Fairly decent customer service but still don't respond very quickly to queries Reviewed on: 30th May 2025

Always willing to hear out customers at difficult ti...

5
Always willing to hear out customers at difficult times and very understanding in terms of everybody’s circumstances also try their best to come to the best decisions that is right for customers Reviewed on: 30th May 2025

Very professional and efficient in dealing with cust...

5
Very professional and efficient in dealing with customer Reviewed on: 30th May 2025

Customer service was brilliant I feel more secure an...

5
Customer service was brilliant I feel more secure and have more knowledgeable about the London Credit Union Reviewed on: 30th May 2025

Quick decisions on loan applications lower interest...

5
Quick decisions on loan applications lower interest rates than high Street lenders save while you repay loans is a brilliant concept, speedy responses and great customer service It nice to speak to a human. Appis also good it allows you to access your account easily and withdraw money easily too. Reviewed on: 30th May 2025

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