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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (822 reviews)

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4.78

Based on 822 reviews, last reviewed 16th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

London Capital Credit Union Savings reviews (822)

Review of the London Capital Credit Union, Savings:

Small but mighty!

Just a brilliant credit union doing great things, building up their strength and investing in the things that matter to me. They've made impressive changes recently, including fingerprint access to their app for online banking. Reviewed on: 22nd April 2025

Reply from London Capital Credit Union Thank you, James! We aim to improve our services to make our members' experiences easier. Response date: 23rd April 2025

Love credit union beat thing ive done has helped me...

Love credit union beat thing ive done has helped me save so much Reviewed on: 28th June 2025

Excellent service Capital Credit Union

Capital Credit Union give there members the incentive to save and rebuild their credit Reviewed on: 28th June 2025

Best place to save money

Great experience always ready to listen and serve at best possible time. I have recommended many because of the good experience. Customer are fully kept intouch. Reviewed on: 27th June 2025

No issues at all! Perfect

I have had no issues paying back my loan and even forgot about my savings set up when I took out the loan! They have been nothing but easy to work with & I would definitely recommend Reviewed on: 27th June 2025

I have not spoken to anyone that hasn't been lovely,...

I have not spoken to anyone that hasn't been lovely, kind and patient.Things are explained very clear. Reviewed on: 27th June 2025

Very good stuff very good job for staff

Very good stuff very good job for staff Reviewed on: 27th June 2025

Great way to save comes direct from my pay so don’t...

Great way to save comes direct from my pay so don’t miss it. Great options to choose different accounts for different savings Reviewed on: 27th June 2025

I am still new but I have had a good review from a c...

I am still new but I have had a good review from a colleague. She encouraged me to join Reviewed on: 27th June 2025

Bad first time experience

I was informed that London Capital takes extra care to help its members during a financial downturn by providing loans even if they have bad credit by looking at the situation holistically, and they usually provide a last resort help to members in financial difficulty. This is why I joined the credit union. However, I have been rejected twice for a loan that I have requested be deducted from my salary before it is paid, which would ensure that the loan is paid out of my salary before I even receive it. I have never previously defaulted on a loan or missed a payment but I thought asking London to deduct my loan payments from my salary would gove them more confidence that I can repay my proposed loan. But that wasn't the case. I have a full time job and another 80 to 100 hours per week extra job, yet my loan was considered just like a regular loan company, not as I thought they would. I have never defaulted on a loan, nor missed a payment, and I work way more extra hours to be able to get through my curent financial difficulty, which is a s result of being the only earner in a family of 6. I was really disappointed after my second loan request rejection because it was to cover a need for my kids, and all what I read about London Capital before joining have turned out not to be what I experienced. Reviewed on: 27th June 2025

Reply from London Capital Credit Union Thank you for your honest feedback. We understand how disappointing it can be not to receive the support you were hoping for, especially considering your strong work ethic and repayment history. Our loan decisions are based on two main principles: trust and affordability. We consider your income, as well as your total expenses and existing commitments, to ensure that any loan we offer is truly manageable and in your best interest. Even with a good income and no missed payments, high overall expenses can sometimes prevent us from lending responsibly at that time. This does not mean that you cannot be offered a loan in the future should your circumstances improve. Response date: 30th June 2025

They listened to my situation and helped me big time...

They listened to my situation and helped me big time in my financial situation Reviewed on: 27th June 2025

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