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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (822 reviews)

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4.78

Based on 822 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (17)

Not bad.

Not bad.but ok.I was expecting more to help but they didn’t help much. Reviewed on: 15th July 2025

Been good so far and helped me at times of need appr...

Been good so far and helped me at times of need appreciate credit union Reviewed on: 15th July 2025

It’s ok for saving

It’s ok for saving, not sure about who wins the prize funds each month! Reviewed on: 14th July 2025

Delay in withdrawing money from my saving

I requested to withdraw money from my savings into my bank account, I requested it on Friday evening, I did not receive the whole weekend and not even Monday morning I have not receive the money. Reviewed on: 14th July 2025

Reply from London Capital Credit Union Hi Harriet, Thank you for your feedback. We apologise for any inconvenience this may have caused. As we are not a bank, we must go through a process in which the Co-op Bank is responsible for distributing the funds to the member's nominated bank account. Additionally, please note that any withdrawal requests made after 3 PM on a working day will be processed and sent out to the member by 5 PM on the next working day. We hope this information clarifies the withdrawal process. Response date: 14th July 2025

One step at a time

Am just joining, so I don't have much experience with the union, however, so far I can't complain. I feel valued. Reviewed on: 4th July 2025

It’s easy to use.

It’s easy to use. Not my favourite but it’s okay so far Reviewed on: 2nd July 2025

I have a not so good experience with London Capital...

I have a not so good experience with London Capital Credit.I needed the money that was this March gone I was trying to top up a loan due to the sudden death of my mother. I felt helpless and yet they didnt help me. Reviewed on: 1st July 2025

Neutral experience.

Neutral experience. Average for credit union. Feel they could have helped me more than did when I was experiencing financial difficultes. My bank was more helpful. I guess they can afford to take more risks with lending than small mutual society. I have been with my bank for about 40 yrs. I have been with credit union for probably 20 yrs. I think bank has more substantial history of my lending and borrowing and are in better position to assess my borrowing risks because of this. Reviewed on: 26th June 2025

Overall a neutral experience.

Overall a neutral experience. Nothing to mention as outstanding compared to others in the market. Reviewed on: 31st May 2025

Poor interest rates, entered into salary deduction s...

Poor interest rates, entered into salary deduction scheme but not informed that my deductions won't go into my savings account for a month so no access to money till a month later! Understand this is an issue between LCCU and my employer but this info needs to be made clear by both organisations. Fairly decent customer service but still don't respond very quickly to queries Reviewed on: 30th May 2025

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