Write a review

Newsletter

Go to business site

Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.70 (195 reviews)

View other Loughborough Building Society products

4.70

Based on 195 reviews, last reviewed 17th Sep 2026

30% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I took a mortgage out with Loughborough this year. I took a mortgage out with Loughborough this year. They have been absolutely brilliant in providing me with a product, I hope to continue using them f... Read more Reviewed on: 17th September 2026

Latest lowest rating:

2

I made changes to my mortgage and found communicatio... I made changes to my mortgage and found communication with the mortgage and underwriters teams were extremely poor. They simply do not communicate. ... Read more Reviewed on: 20th April 2026

Visit provider site Read all reviews Write a review

About this product

Loughborough Building Society offer mortgages for a range of circumstances.

You can apply for a Loughborough Building Society mortgage if you’re buying a home, want to borrow into retirement or have a buy to let property. If you need help with your mortgage, you can call or pop into the branch.

Loughborough Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

Review Loughborough Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Loughborough Building Society Mortgages reviews (195)

Really happy with the service super fast!

Really happy with the service super fast! Reviewed on: 5th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Nilgun, so glad that we could help! Response date: 6th August 2025

Good initial service

Quick contact from Millie in follow up to my email. Hopefully the service will be good going forward as a potential new customer Reviewed on: 26th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Philip, so glad that we could help! Response date: 28th July 2025

Well done for outstanding customer service.

From my first contact with Ashley and his introduction to Gemma and Ben, the team at Loughborough have been fantastic. On one occasion we are on a telephone call with Gemma well past 6pm on a Friday evening to deal with our application. Well done to all. Reviewed on: 18th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Geoff, so glad that we could help! Response date: 21st July 2025

Mortgage magic

I was looked after from start to finish and felt valued. Reviewed on: 14th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Chris, so glad that we could help! Response date: 15th July 2025

Can not fault them.

Can not fault them. A great smooth experience Reviewed on: 7th July 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Lydia, so glad that we could help! Response date: 8th July 2025

..feedbavl

I went through a broker but all paperwork and messages were easy to understand Reviewed on: 27th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Cathy, so glad that we could help! Response date: 30th June 2025

Good company and good people working for them

Good company and good people working for them Reviewed on: 24th June 2025

Our pathway to mortgage heaven

The process through our financial advisers has been very smooth. One piece of information had to be gathered latter in the application stages, which was very straightforward. Reviewed on: 23rd June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Graham, so glad that we could help! Response date: 24th June 2025

Long standing customer with no issues and have alway...

Long standing customer with no issues and have always had great customer service. New options on a mortgage offer and see no reason to go elsewhere for the remaining term. Reviewed on: 20th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 23rd June 2025

Very good service.

Very good service. Fast & Efficient Reviewed on: 20th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Frank, so glad that we could help! Response date: 23rd June 2025

Do you have a different Loughborough Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from Foundation Home Loans 3.64 from 9 reviews
Tracker Rate Mortgage
from Yorkshire Bank 3.98 from 1 reviews
Fixed Rate Mortgage
from Newcastle Building Society 4.21 from 8 reviews

Want to see more from Loughborough Building Society?

Savings
from Loughborough Building Society 4.88 from 514 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub