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Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.70 (195 reviews)

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4.70

Based on 195 reviews, last reviewed 17th Sep 2026

30% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I took a mortgage out with Loughborough this year. I took a mortgage out with Loughborough this year. They have been absolutely brilliant in providing me with a product, I hope to continue using them f... Read more Reviewed on: 17th September 2026

Latest lowest rating:

2

I made changes to my mortgage and found communicatio... I made changes to my mortgage and found communication with the mortgage and underwriters teams were extremely poor. They simply do not communicate. ... Read more Reviewed on: 20th April 2026

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About this product

Loughborough Building Society offer mortgages for a range of circumstances.

You can apply for a Loughborough Building Society mortgage if you’re buying a home, want to borrow into retirement or have a buy to let property. If you need help with your mortgage, you can call or pop into the branch.

Loughborough Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Mortgages reviews (195)

Excellent service, very helpful and very appreciativ...

Excellent service, very helpful and very appreciative of the service. Reviewed on: 20th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Michael, so glad that we could help! Response date: 23rd June 2025

My grateful thanks for Louise's courtesy call...

My grateful thanks for Louise's courtesy call earlier in which she reviewed the mortgage offers and invited feedback. She was knowledgeable, friendly and approachable. I was reassured over matters that had caused some uncertainty. Thank you Louise. Reviewed on: 17th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Nick, so glad that we could help! Response date: 18th June 2025

Everything just 'worked', there were no holdups, no...

Everything just 'worked', there were no holdups, no issues, it just worked. Reviewed on: 10th June 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Colin, so glad that we could help! Response date: 11th June 2025

Our mortgage application took a long time, maybe bec...

Our mortgage application took a long time, maybe because of our circumstances, however when we did contact customer services they were prompt, very helpful and efficient.. Reviewed on: 30th May 2025

Brilliant!

Absolutely fantastic. We had a short window of time to purchase our house. Loughborough made it possible and met our needs every step of the way. Loughborough don't feel like a faceless organisation that don't care about you - because they aren't. The correspondence has been brilliant. We were informed every step of the way. Loughborough and our brilliant mortgage advisor who worked with them on our behalf took the scariness out of buying our first home. We felt confident every step of the way. Highly recommend! Reviewed on: 28th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Imogen, so glad that we could help! Response date: 29th May 2025

Been a great experience and in double quick time.

Been a great experience and in double quick time. Very smooth process and would highly recommend. Reviewed on: 22nd May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us John, so glad that we could help! Response date: 27th May 2025

Very good service, Fast & efficent

Very good service, Fast & efficent Reviewed on: 22nd May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Frank, so glad that we could help! Response date: 27th May 2025

Very good communication and very understanding

Very good communication and very understanding Reviewed on: 22nd May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 22nd May 2025

You are very professional.

You are very professional. I am very satisfied. Reviewed on: 18th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Ciprian, so glad that we could help! Response date: 20th May 2025

A professional and helpful service.

A professional and helpful service. I dealt with knowledgeable people, who were also flexible and imaginative to accommodate my needs, as my case had some extra peculiarities. They offered clear advice and made the entire process straightforward and as stress free as possible. I highly recommend them. Reviewed on: 15th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us John, so glad that we could help! Response date: 16th May 2025

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