Write a review

Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (108 reviews)

View other Loughborough Building Society products

4.82

Based on 108 reviews, last reviewed 18th Aug 2025

35% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

4

LBS via a mrtgage broker. Most of our dealings with LBS were via a mrtgage broker Without them our project would not be happening. Reviewed on: 18th August 2025

Latest lowest rating:

1

Very slow at processing documents and no communicati... Very slow at processing documents and no communication or customer service Reviewed on: 6th December 2024

Visit provider site Read all reviews Write a review

About this product

Loughborough Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Loughborough Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Review Loughborough Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Loughborough Building Society Mortgages reviews (108)

Very friendly easy to communicate with They were esp...

Very friendly easy to communicate with They were especially helpful with our mortgage application I would recommend them after a long time dealing with another company who never really knew who we were A breath of fresh air Reviewed on: 7th September 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Angela, so glad that we could help! Response date: 9th September 2024

Personal review

Personal review was excellent, most others are very computer driven. Older customers need more understanding of their financial status Reviewed on: 5th September 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Geoffrey, so glad that we could help! Response date: 9th September 2024

House loan

my deal was organised by P I A financial services and was done very well Reviewed on: 3rd September 2024

I was concerned about renewing my mortgage as this w...

I was concerned about renewing my mortgage as this was my first time - however I got the renewal offer signed it and emailed it back within 30 mins it was approved - the offer was really good - a weight off my mind! Reviewed on: 31st August 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Jonnie, so glad that we could help! Response date: 2nd September 2024

Speed of remortgage offer and acceptance

Received our remortgage offer following our discounted term ending. Offered a really good deal, signed the paperwork emailed back and half about later received confirmation all done and dusted. Amazing service Reviewed on: 31st August 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Mark, so glad that we could help! Response date: 2nd September 2024

All good with the Building Society

All good with the Building Society, our solicitors were poor communicators but the Building Society and our financial advisors were very goof Reviewed on: 15th August 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 16th August 2024

Excellent service quick and keep you updated ,

Excellent service quick and keep you updated , Reviewed on: 9th August 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Lynn, so glad that we could help! Response date: 9th August 2024

It was very fast and smooth, had no hiccups and extr...

It was very fast and smooth, had no hiccups and extremely informative ! I’m happy Reviewed on: 22nd July 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Jake, so glad that we could help! Response date: 22nd July 2024

Excellent Customer Service

Everyone we have spoken to regarding our Family buy-to-let mortgage has been really helpful, and the level of customer service has been excellent. Reviewed on: 19th July 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Charlotte, so glad that we could help! Response date: 19th July 2024

Initial Mortgage Enquiry

When initially enquiring about mortgages with the Building Society, I found that some responses could have been quicker. This however, was made up by the great customer service which I received from the mortgage advisor (Rob). He was extremely helpful throughout my application, fast to respond and went over and above to ensure that I was satisfied with everything. I would highly recommend the service which they provide. Reviewed on: 15th July 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 16th July 2024

Do you have a different Loughborough Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Pepper Money 1.92 from 2 reviews
Mortgages
from Mansfield Building Society 4.64 from 357 reviews
Mortgages
from Buckinghamshire Building Society 4.35 from 53 reviews

Want to see more from Loughborough Building Society?

Savings
from Loughborough Building Society 4.93 from 404 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub