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Manchester Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (860 reviews)

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4.92

Based on 860 reviews, last reviewed 16th May 2025

280% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

Very fast and helpful, they requested some additiona... Very fast and helpful, they requested some additional info and it was all sorted within 24hrs Reviewed on: 16th May 2025

Latest lowest rating:

1

POOR customer service Said I would be eligible for a small Loan once i paid off my current balance, then did not help me at all, left very frustrated Reviewed on: 6th August 2024

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About this product

Manchester Credit Union Loans reviews (860)

Review of the Manchester Credit Union, Loans:

NO BECAUSE IM NOT ON BENEFITS

I was saving with MCU for a few years, I was self employed at the time and had a few thousand in my saving account, then I was buying my home and I had all the money in cash apart from 3k which I asked MCU to lend me, they said NO because I'm not on benefits, so in my opinion MCU is not for the people of manchester, it's for benefit claimants, so MCU, I'm so sorry for starting my own business, maybe I should go on jobseekers just to get on in life Reviewed on: 18th May 2022

They were very helpful in branch

They were very helpful in branch Reviewed on: 23rd April 2025

Christmas and birthdays can be really tough to save...

Christmas and birthdays can be really tough to save for on a low income, with the family loan and small savings they put aside for me is a huge help. The payments are fast, and when I have needed further assistance their chat service is great. Reviewed on: 18th April 2025

The overall experience was very smooth and easy howe...

The overall experience was very smooth and easy however, the only downside was the response time as it did take about a week to hear back but apart from that there were no issues. Reviewed on: 16th April 2025

I've been a Credit Union member for years and the se...

I've been a Credit Union member for years and the service is always fantastic; very prompt and great loan rates. Reviewed on: 16th April 2025

Fantastic staff and service at Manchester Credit Union

I have a savings account with MCU and have been with them for many year's. I also renew my loan with them every year and they are with you every step of the way. The staff are all very helpful and lovely. Reviewed on: 15th April 2025

Excellent

I was in shock to see faster and cooperative they are i can 100% recommend and I am very happy Reviewed on: 14th April 2025

Good and quick service

All things good But I would like you to suggest to improve answering phone.very hard to contact you via phone Reviewed on: 14th April 2025

You are more than traditional banks.

You are more than traditional banks. You support peoples peace of mind. If banks are like you, then, high blood pressure will not be rampant God bless you all. Reviewed on: 14th April 2025

Over all a great service but it would be good if cus...

Over all a great service but it would be good if customers are kept informed about system outages or server disruptions than being quiet especially when all documentation has been signed and returned. Let customers know there are delays in returning funds so they're aware. Otherwise awesome product. Reviewed on: 9th April 2025

Amazing!

MCU has helped me on several occasions. I would recommend to anyone! Absolutely fantastic service!! 10/10 for me! Reviewed on: 28th March 2025

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