Write a review

M&S Bank - Marks and Spencer: Home Insurance reviews

Name: Home Insurance
Rating: 2.85 (46 reviews)

View other M&S Bank - Marks and Spencer products

2.44

Based on 46 reviews, last reviewed 18th Jun 2025

100% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

35%

13%

48%

Latest highest rating:

5

Low premiums for 5 years I have had home contents insurance with M&S Bank for 5 years and the premiums have stayed very low. That's all I can say, as I have not had to contact... Read more Reviewed on: 18th June 2025

Latest lowest rating:

1

M&S rejected two claims M&S rejected two claims - one for flooring damage and one for structural damage. The flooring damage was because the flooring was because it was put i... Read more Reviewed on: 25th April 2025

Read all reviews See your review

About this product

M&S Bank - Marks and Spencer Home Insurance reviews (46)

Review of the M&S Bank - Marks and Spencer, Home Insurance:

Got contents only home insurance.

Got contents only home insurance. Very comprehensive policy, easy to understand. Never needed to make a claim (thank goodness!) so no idea about performance with claims. Only negative was their renewal price was much higher with no option to negotiate so went elsewhere to renew Reviewed on: 1st October 2024

Great service

Always had a great service from M+S for home insurance, very competitive too. Reviewed on: 14th August 2016

excellent cusomer service

Burglary dwelling dealt with efficiently and win empathy in good time Reviewed on: 10th February 2016

great to have a m&s home insurance

great to have home insurance its really afford able and feel more save and not need to worry about anything else :0 Reviewed on: 5th November 2015

Excellent

A very good service, recommended to all. Reviewed on: 28th April 2015

Good excess, helped when my phone was stolen

I had my phone stolen from my person two years ago when I was mugged. I rang my home insurance providers (Marks and Spencer) who were immediately very helpful and gave me an estimated time that it would take to either; 1. get a new phone or; 2. receive the money equivalent into my account. The staff were friendly and talked me through the procedures I would have to go through with the police/crime reference numbers etc., and overall it was a pleasant and very swift claim. Would most definitely recommend to family and friends. Reviewed on: 28th April 2015

Do you have a different M&S Bank - Marks and Spencer product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Home Insurance
from Elephant Insurance 5.00 from 2 reviews
Landlord Insurance
from MORE THAN 5.00 from 2 reviews
Landlord Insurance
from Simply Business 3.76 from 17 reviews

Want to see more from M&S Bank - Marks and Spencer?

Fixed Rate Savings
from M&S Bank - Marks and Spencer 5.00 from 1 reviews
Everyday Savings
from M&S Bank - Marks and Spencer 5.00 from 1 reviews
Investments
from M&S Bank - Marks and Spencer 4.20 from 3 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub