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Mansfield Building Society: Savings reviews

4.65
Based on 1,400 reviews, last reviewed 25th Feb 2026
325% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Easy to contact by phone and branch. Easy to contact by phone and branch. Competitive interest rates and loyalty products Reviewed on: 25th February 2026
Julie J's avatar
Julie J

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1400)

Review of the Mansfield Building Society, Savings:

Changing accounts - a good service

5
Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025

Excellent customer service.

5
Excellent customer service, great products, competitive interest rates with excellent customer service Reviewed on: 13th January 2026

MBS staff are always helpful

5
The staff at Mansfield Building Society are always helpful, friendly and give good advice. Nothing is ever to much trouble. They go above and beyond good customer service Reviewed on: 13th January 2026

Clear, simple website..

5
Clear, simple website and when I needed to speak to a person they were pleasant and helpful. Reviewed on: 13th January 2026

super friendly

5
All staff at my local branch have always been super helpful & courteous at al times Reviewed on: 13th January 2026

Efficient, helpful and friendly

5
I've had an account since I was a child (I'm 72) and they have always been helpful with an efficient service with friendly staff. Reviewed on: 13th January 2026

Lovely Staff.

5
I love the warm welcome I get both in the Kirkby shop and the Sutton shop, it brightens my day. Reviewed on: 13th January 2026

Mansfield BS Super service fulfil your savings goals

5
Savings account interest rates with Mansfield BS were extremely competitive, excellent product for our mid term savings goals. All staff were very thorough, obliging and professional, with excellent customer service. I would have no hesitation in recommending Mansfield to colleagues and friends Reviewed on: 13th January 2026

Friendly knowledgeable staff available in differing...

5
Friendly knowledgeable staff available in differing locations and at varying times. Reviewed on: 13th January 2026

Helpful to Members and Community.

5
The staff are very helpful and efficient. The Building Society works with the community and offers events for members to take part in. Reviewed on: 13th January 2026

Pleasant staff.

5
Pleasant staff. Great customer service. Reviewed on: 13th January 2026