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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.51
Based on 870 reviews, last reviewed 17th Apr 2025
61% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
17%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent staff. have services to the MBS b... We have transferred all of our services to the MBS because of the staff support and knowledge. We prefer to come into the branch. The customer servic... Read more Reviewed on: 17th April 2025
S.E.P's avatar
S.E.P

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (870)

Review of the Mansfield Building Society, Savings:

transfer of isa

5
friendly and professional staff. Easy to get to speak to staff on phone. Efficient transfer of isa from another provider Reviewed on: 9th December 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Easy to understand the member of staff who assisted...

5
Easy to understand the member of staff who assisted me was excellent Reviewed on: 24th March 2025
Keith D's avatar
Keith D

Ideal place to save for a rainy-day pot of money.

5
Good saving rates, website a bit Spartan but doing what it needs to do, so I am not really complaining. The paperwork/process to prove my address when applying for the account was a bit annoying; but things got there in the end. Of course, there is no mobile app; but I would rather keep the higher rates of savings as is currently the case. So, as the title says, for long term deposits, ideal place for me. Reviewed on: 23rd March 2025
Laurent 's avatar
Laurent

My Mansfield Experience

3
The savings product I hold follows the base rate so it is not the best place for my money in terms of savings rate where other providers offer a higher rate. The lack of app and difficulty to see how much money I have in my account is a negative. Offering an app would be good and could be offered alongside the physical book as I understand other customers may prefer to keep the book. The customer service when I have rung up is very good. Reviewed on: 22nd March 2025
Jacob M's avatar
Jacob M

The Staff of MBS

5
I have received this on behalf of my wife who has dementia and is now in a care home. I have gone though many financial difficulties such as Power of Attorney and ending her accounts, tranferring money between accounts in the BS and to bank acounts. There have been many complications and the staff, all of them, have always been patient, helpful and tried to resolve asap those problems where we disagreed, such as which PoA was appropriate for a particular problem. They're a great bunch of people and Mansfield is fortunate to have them. Reviewed on: 21st March 2025
Michael J's avatar
Michael J

In branch service review

5
The staff are friendly and polite. Reviewed on: 20th March 2025

In branch service review

5
So quiet it's good as I suffer from hearing loss. Reviewed on: 20th March 2025

Friendly person experience.

5
Friendly person experience. Good to speak to a person. Reviewed on: 19th March 2025
Julie F's avatar
Julie F

Excellent Service at Chesterfield

5
Polite and friendly staff and Mark at Chesterfield branch was excellent in dealing with our ISA's. Reviewed on: 18th March 2025
Cokey's avatar
Cokey

In branch service review

5
The staff (Lisa) was very knowledgeable and efficient. Our questions were answered politely. Our appointment was set-up quickly (within 48 hours) and carried out in private. The location of the Kirkby branch is very convenient for us. Reviewed on: 14th March 2025

Easy to move money

5
Easy to move money with cashier being very helpful and friendly Reviewed on: 11th March 2025
Robert J's avatar
Robert J

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