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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13419 reviews)

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4.87

Based on 13,419 reviews, last reviewed 5th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Wasteful Insurance

My dog needs to go for an X Ray and the customer service department cannot tell me in advance if the X Ray will be covered. Furthermore the vet wanted to send the documents for pre approval and Many Pets says this cannot be done. It’s such a waste of time to have an insurance that cannot pre-approve. Also the excess cost is so high and you end up losing out if you have claims for less that £99. There’s no genuine care for the pet or pet family, but they are quick to take your money and not assist. The best insurance ever is Dotsure Pets in South Africa, the vet can claim directly from insurance without having the claimant have to pay first and claim second. Dotsure pre-approve all procedures and they pay claims within 24 hours in my experience, they even phone to check up on your pets health after a procedure. Many pets need to drastically improve their service. Reviewed on: 1st October 2024

They’ve been really helpful especially when we first...

They’ve been really helpful especially when we first got our dog. Online vet was a lifesaver. Reviewed on: 1st October 2024

Really good provider

Really good provider, very efficient when we needed to make a claim. Reviewed on: 1st October 2024

Easy claims system

Easy claims system, most paid very quickly. Great for pets with long term conditions. Huge improvement in remembering account details for payments. Reviewed on: 1st October 2024

No concerns, happy with service.

No concerns, happy with service. Reviewed on: 1st October 2024

Very straightforward claims process, and lovely cari...

Very straightforward claims process, and lovely caring staff when you need to speak to someone. Reviewed on: 1st October 2024

No hassle friendly service polite

No hassle friendly service polite Reviewed on: 1st October 2024

Best Pet Insurance

Great pet coverage and also covers existing conditions Reviewed on: 1st October 2024

Great insurers

I get regular emails from many pets, which I find useful to keep upto date. The policy provides what I need for a good price. Reviewed on: 1st October 2024

Although I haven’t had to make a claim it’s nice to...

Although I haven’t had to make a claim it’s nice to know there’s a vet on hand. Customer service has been very friendly Reviewed on: 1st October 2024

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