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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Good but...

Never had a problem with a claim, however, the insurance double the price every single renewal. Reviewed on: 1st October 2024

Seem to be waiting a long time for payment of claims.

Seem to be waiting a long time for payment of claims. On hold for long periods of time when trying to contact Many pets. Repeated info on emails. When spoke to an advisor, repeatedly told claims with handler and then nothing for weeks. Reviewed on: 1st October 2024

5 star Customer service

Customer service is always spot on, very friendly never have any issues. Always willing to help with what ever is asked. Reviewed on: 1st October 2024

Helpful and friendly...

When setting up my insurance for Ollie many pets were very helpful and friendly. The email updates we recieve are interesting and helpful. Reviewed on: 1st October 2024

Dash Renfrew

I liked the policy I choose for my puppy Reviewed on: 1st October 2024

Quick claim handling

Competitive prices. Really impressed by the handling of my claim Reviewed on: 1st October 2024

Refered by my daughter.

Refered by my daughter.Good customer service Reviewed on: 1st October 2024

Great service and benefits

Very helpful when getting a quote and purchasing insurance. The First Vet subscription has been beneficial when unsure if a vet appointment is needed. Although there are cheaper insurers, the benefit and customer service are worth paying a bit extra for. There are also equally as many insurance companies that are more expensive. Reviewed on: 1st October 2024

Quick service

Always quick to sort out any claim Reviewed on: 1st October 2024

So kind and helpful

I recently lost my beautiful spaniel. Many pets helped me with all the claims, including how to cancel my policy and claim the final vet and cremations fees. They couldn’t have been any more helpful and sympathetic. I now have my new spaniel insured with MP and wouldn’t use any other insurance company Reviewed on: 1st October 2024

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