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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Helpful and good value for money

I have used many pets for 9 years they are quick to answer the phone and solve any problems. They have great services added in the cover and all for great value. It's all made easy; for example the no claims cash back is done automatically. I recently added a kitten and the monthly amount hardly changed. Reviewed on: 1st October 2024

An excellent policy which covers everything I need

An excellent policy which covers everything I need for my pets Reviewed on: 1st October 2024

Great service & friendly staff support

Great service & friendly staff support Reviewed on: 1st October 2024

Great telephone service

Always helpful in answering questions and trying to get the best deal and never have to wait too long on them answering phone Reviewed on: 1st October 2024

Video chat vet call

Luckily not had to make a claim yet so can’t comment on the ease of that, but I have used the video call with a vet perk and that was great. At a time when would be really worrying about what to do (out of hours, this was about midnight) got connected fast over a video call to a vet who was compassionate and really helpful. If needed they would have helped me to find an appropriate vets to visit at that time but luckily we were ok. Just for this service would recommend, hope if I have to ever claim it will be just as good. Reviewed on: 1st October 2024

Very good service and a quick pay out in your...

Very good service and a quick pay out in your claims Reviewed on: 1st October 2024

Only insurance that covers underlying conditions.

From all the pet insurances available in UK is the only insurance that covers underlying conditions, although at a really high rate. Reviewed on: 1st October 2024

ManyPets has been consistently brilliant throughout...

ManyPets has been consistently brilliant throughout my experience since signing up. The customer service has been excellent, the communication channels are very clear and the product(s) are top tier. Reviewed on: 1st October 2024

Have used the 24/7 vet call service and really value...

Have used the 24/7 vet call service and really value this. Reviewed on: 1st October 2024

Perfect for Older Pets

Many Pets are fantastic. My cat is an older lady so it can be difficult to find good insurance for her due to her age. They offer complimentary services such as physio and chiropractic services and also offer Farewell Cover, (not a lot of other insurance companies do this!) which supports with vet fees and cremation/burial if my cat ever has to be put to sleep. This is such a comfort for me as this is always a concern in the back of my mind due to my cat’s age and the risk of ill health. It is one less thing to worry about during a horrible time. Whilst I haven’t had to make a claim yet I am safe in the knowledge that if I am having an emergency their telephone and video call lines are open for advice 24/7. The 20% of my annual premium back if I don’t make a claim is always a huge perk too. Finally, the way they address all their emails to my cat is super adorable!!! I would absolutely recommend many pets, especially if your fur baby is older like mine. Reviewed on: 1st October 2024

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