Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

A little expensive but you get what you pay for!

5
A little expensive but you get what you pay for! ManyPets have always paid out very quickly for all our claims, and their online portal is easy to use. Reviewed on: 1st October 2024

Great insurer

4
We have our two cats insured with many pets and it has been great customer service when we renewed. It is a little bit pricey compared to other insurers but at least we know we have great cover. Reviewed on: 1st October 2024

Such a great service and having access to 24/7 vet w...

5
Such a great service and having access to 24/7 vet with video contact to provide advice is just amazing. Put my mind at rest. Reviewed on: 1st October 2024

Fair, kind and easy.

5
We’ve had some worrying times with the health of our two Pomeranians over the past few years. ManyPets have offered a kind, calm and transparent service. With other providers I always felt like they were trying to bend the meaning of the terms to their favour at a time when we were upset. ManyPets communication is best-in-class. Reviewed on: 1st October 2024

Quick and problem free, no issues with using insurance.

4
Quick and problem free, no issues with using insurance. Reviewed on: 1st October 2024

Excellent customer service and quick payment of vet...

5
Excellent customer service and quick payment of vet bills. It's good to know that my dogs have full cover should anything happen. Reviewed on: 1st October 2024

Fantastic customer service and meets all our needs

5
Fantastic customer service and meets all our needs Reviewed on: 1st October 2024

Every time I need some thing, the Support is always...

5
Every time I need some thing, the Support is always there for the veterinarians on the platform they are always well informed and know exactly how to help. Reviewed on: 1st October 2024

Quick and easy claims process

4
The refer a friend offer took everal emails to receive however the one claim I have made was quick, easy and hassle free with no quibbles. Reviewed on: 1st October 2024

Quinns back up plan!

5
Many Pets offer a great insurance policy, Quinn (our Golden Retriever) has the Complete Policy, apart from the comprehensive cover, the online support, Quinn gets free access to online Vets 24/7 with First Vet and much more. Reviewed on: 1st October 2024