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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Easy to use - did what they said they would!

5
Amazing service. Making a claim is simple - you can do it online by adding a photo/scan of your receipt. Your account is updated online and I got regular emails and texts updating me as to where my claim was in the process. I was then informed that my claims were successful and the money was credited to my account shortly after. Highly recommend this company. Reviewed on: 29th October 2022

Very helpful, easy to resolve problem, good understanding needs.

5
Done insurance for 4 pets, Fter sold 2 .Thinking will be difficult to cancel problem.When call customer service, advisor help , got my money back and got good advice for next time with my pets.Thanks. Reviewed on: 29th October 2022

Excellent Service

5
Easy online form to fill out. Many pets kept me updated with my claim. Payment was received quickly into my account. Would definitely recommend Many Pets insurance. Reviewed on: 28th October 2022

Pet insurance

5
We got our gorgeous puppy and never realised how important insurance was until the started very quickly with allergies that required vet treatment every few weeks. Many pets made the process so easy for us to take him to the vet and then the vet process the claim to the the insurance with no issues. Totally recommend them for full peace of mind Reviewed on: 28th October 2022

Best ever!

5
Always professional, easy to deal with and a pleasure to talk to. Reviewed on: 28th October 2022

Quick and easy claims

5
Within 12 hours of making a claim for my dogs cut paw the claim had been accepted and paid into my account. Quick and easy process. Top service from many pets. Reviewed on: 28th October 2022

My pets best friend!!!

5
There is cover for any budget, no excuse for not having your beloved pet insurance. Reviewed on: 28th October 2022

Superfast payout without any fuss

5
Toby was bitten by a stray cat and was limping. I took him to the vets and paid for his treatment but then forgot to claim for two months! I put in the claim online two months after the date of the visit to the vets and it was paid the very next day! Superb service that I have never experienced from any other insurance provider. Well done Many Pets. Reviewed on: 28th October 2022

Always receive a great service

5
Very knowledgeable staff. Nothing ever seems to be too much trouble. Reviewed on: 28th October 2022

Sausage Dog Service

5
Many pets are an amazing service that I chose, following a recommendation, for my 2 delightful dachshunds. Every time I have needed advice over the phone, a vet consultation or making a claim it has been professional, quick, reliable, friendly and outstanding! I have recommended Many Pets to my friends also which shows how much I trust the service. Thanks again! Reviewed on: 28th October 2022