Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Excellent

5
Very easy to claim online and payment was very swift. Reviewed on: 13th October 2022

Great cover and peace of mind

5
Clear and easy to understand cover, no “small print” really comprehensive and good value. Reviewed on: 13th October 2022

Outstanding customer service and amazingly quick response to my claim.

5
I can’t recommend Many Pets highly enough! I had a very poorly cat and had to make multiple claims. The customer service team were outstanding and they did everything for me, were incredibly. helpful, answered all my questions quickly and were very reassuring throughout; at what was a very stressful time. They kept me up to date with my claims so I never had to follow up and it was resolved very quickly and payments made promptly. I am just so impressed and grateful, and would never go anywhere else for my pet insurance. Reviewed on: 13th October 2022

Good customer service and easy to make claims

5
I have all 3 of my cats insured with the company. The premiums are very competitive and its a good cover. We had made a claim for the hospitalisation of one of our cats. It was an easy process and they dealt direct with our vets, but kept us updated by text all the way. We have another claim in progress but again we are receiving updates. We've been happy with things so far. Reviewed on: 13th October 2022

Excellent

5
Excellent service really fast pay out on claim and outstanding customer service Reviewed on: 13th October 2022

Smoot immediate claim payment

5
Very easy to raise a claim and sorted immediately Reviewed on: 13th October 2022

Pawsome!

5
ManyPets are an excellent pet insurance company to deal with. Claims are easy to submit online and are then dealt with directly between the company and your vets, with claims being paid to either the vets or yourself. Also unlike other companies, if your pet has had a condition in the past, once you have not had advice or medication for it within two years, it doesn’t count as pre existing! I would highly rate and recommend ManyPets……keep up the good work! Reviewed on: 13th October 2022

Nothing is too much of a problem

5
From start to finish of our claim nothing was too much trouble and whenever we had to speak to someone they were always very polite and courteous. Thank you so much for everything Many Pets ☺️ Reviewed on: 13th October 2022

best dog insurers in my opinion

5
my experience was they were very quick efficient in dealing with my claim,very helpful customer service,overall very satisfied Reviewed on: 13th October 2022

Outstanding service

5
Unfortunately have had cause to claim a few times and each time there has been no issues at all. Reviewed on: 13th October 2022